Having Problems With Features In 4.2?

If you are using Internet Explorer version 6.0 you may notice that there are a few functions or features that are not working properly.  To solve this problem, simply upgrade to IE 7.  To determine your IE version open your IE and click Help and select the last option that says “About Internet Explorer”.  To download IE7 go to http://www.microsoft.com/windows/internet-explorer/download-ie.aspx and make sure to download Internet Explorer 7, NOT IE8.

Where is the Hotsheet in REsearch 4.2?

You may be wondering where to find your Hotsheet in REsearch 4.2.  In this new version, we have done away with the name and shortcut on REVO (your home page).  Now the Hotsheet can be accessed only by hovering your mouse over Search and selecting “Get Listing Update.”  Please see the screen shot below as an example.


Now Search for, or Eliminate From Search Results, Short Sales & Foreclosure Properties!

New Search Features Added to Version 4.2
Due to popular demand, we have revised the Listing Input Forms (aka Exhibit A or Data Entry forms) to accommodate the listing of short sale and foreclosure properties.  You will find the area in which to enter this information in the top right hand corner of the form.  You will also notice that your photo and logo have been moved to the top, left hand corner of the form so that it prints properly and saves space.  These revised forms are now available with our release of the new 4.2 version of REsearch.

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Up untill now, the only way to search for short sale, foreclosure and REO listings is to search for occurrences of these words in the remarks sections of the listings.  We understand how cumbersome that has been, and once the listings have been appropriately revised, members will be able to search for short sale, foreclosure and REO listings.
We have now added the search field “Restrictions on commission” to both the Quick Search and the MLS Detail Search so that you can quickly access them.  Under this new field you will find numerous categories such as  “Shortsale”, “Foreclosure” and “REO “, and you will have the ability to search in a simple or more detailed way, whichever way works best.
Simple Selection View

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Advanced Selection View

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The revisions to the forms are timely since we are in the final review process of the revised rules of the service that we will be sharing with you soon.  Among the revisions is a new section under Article IV Commissions addressing the listing of short sale properties.  The new section reads as follows.
“Section 4.09. Short Sales: Participants must disclose potential short sales when reasonably known to the listing participants, by placing the following language in the Agent Information field: Potential short sale. “Short sale” means a transaction where title transfers; where the sale price is insufficient to pay the total of all liens and costs of sale; and where the seller does not bring sufficient liquid assets to the closing to cure all deficiencies. When disclosed, participants must advise other participants whether and how any reduction in the gross commission established in the listing agreement, required by the lender as a condition of approving the sale, will be apportioned between listing and cooperating participants. All confidential disclosures and confidential information related to short sales must be communicated in the Non Public Remarks available only to participants and subscribers.”
Please note that listors will be required to include the verbiage “Potential short sale” in the Private Remarks, or Agent Information field for short sale property listings.  In the next few days, we will conduct a blanket audit of all current Active and Contingent listings and identify those that include mention of short sale, foreclosure or REO in the Public and Private Remarks, followed by individual memos to all listors of these listings asking them to revise the remarks sections, and to check off the appropriate selection under the Restrictions on commission section of the listing input forms.

REsearch 4.2 is Live

The release of REsearch 4.2 took place as scheduled on Feb. 4. Hawaii Information Service has prepared a number of resources, from a video walkthrough to live webinars, to help users who want to learn more about the latest upgrade to the REsearch system.

The REsearch Releases blog provides an overview of what’s new in 4.2.

Watch this video for a quick overview of REsearch 4.2.

If you want more direct guidance, please RSVP for one of our live Q&A webinars:

If you want to see some of the common questions and other known issues identified during the development and testing of REsearch 4.2, check out the REsearch Beta Blog, which includes a Frequently Asked Questions section.

Finally, if you need help with REsearch 4.2, or have feedback on the new version, please contact Technical Support:

Phone: (808) 599-4224 or (800) 628-3121
Fax: (808) 536-6499 or (888) 628-3121

E-mail: service@hawaiiinformation.com

Technical/Customer Support Hours are Monday – Friday, 8am to 5pm.

Getting Ready for the REsearch 4.2 Release TOMORROW – February 4th!

Happy Tuesday 🙂

If you haven’t had a chance to see REsearch 4.2 in action yet, I encourage you to learn more about it before it is released tomorrow, February 4th.  There are just four easy steps that will get you prepared to use all of the great new features and functions that 4.2 has to offer. 

1.  What I would do first is watch this pre-recorded webinar that we put together walking you through the new features and functions of REsearch.  You can access the webinar here: http://www.alohalivingmedia.com/research/.  Also, please note that the play button for the webinar is in the bottom left hand corner of the screen (screen shot attached).  It is pretty small and easy to miss.
2.  When you are done with that, you might have questions, so feel free to email me erin@alohaliving.com or visit our FAQ blog at http://blogs.alohaliving.com/beta where you can see what questions our users have been asking about 4.2 so far as well as our answers and a few examples.
3.  Lastly, here is the link to our Beta site which is live and available for you to use now before it goes live tomorrow.  Feel free to go in, conduct searches etc. and take a look at the new features etc. http://webre2.hawaiiinformation.com/REsearchBeta/HIS/

4.  Got questions?  Please reigster to attend one of our live Q&A sessions being held in the morning and afternoon tomorrow, Thursday and Friday of this week.  Our Product Manager will answer all of your questions while showing you how to do things via the webinar.  Space is limited, so please RSVP as soon as possible.

REsearch 4.2 How-To Webinar

Mahalo to everyone who has taken part in our 4.2 Beta testing period; your feedback and questions have been greatly appreciated and because of you, REsearch 4.2 continues to improve.  REsearch 4.2 will replace the current version starting Wednesday, February 4th, 2009.  To get you prepared, we have put together a detailed walk through of 4.2 that you can watch online, at your own pace, as needed.
To access the “How-To” webinar, click on the link below.  This webinar will be available to you up until the 4.2 release and will then be archived in the 4.2 Version blog located within REsearch.  After you are done, please visit our 4.2 Beta site HERE to try out the new features. 
WATCH THE WEBINAR HERE: http://www.alohalivingmedia.com/research/

Having trouble playing the webinar?  The Play button is in the bottom left hand corner of the 4.2 screen.


Have you checked out the REsearch 4.2 Beta site?  After watching the webinar above, please take some time to visit the Beta site at http://webre2.hawaiiinformation.com/REsearchBeta/HIS/ and let us know if you encounter any bugs or have general feedback and or questions.  Please remember that the Beta site is LIVE, so any information you enter will also show up on the existing version of REsearch. Also, please be sure to check out our 4.2 Beta blog at http://blogs.alohaliving.com/beta which has all of the feedback and answers to the questions we have received from our users thus far.

REsearch 4.2 Feature Focus: New and Improved REVO

What, you may ask, is REVO?  REVO stands for REsearch Virtual Organizer and is the homepage that comes up after you have logged into REsearch.  In version 4.2 we have streamlined the home page giving you a cleaner, more efficient space where you can keep track of everything from Open Houses to your Market IQ.   Short on time?  The Quick Search functions we have added allow you to get the information you need without any hassle.  And the best part is you are able to personalize it, giving you the information and tools you need to get your job done.

View and Update Your Profile
View and update your personal profile, located in the top left corner of your REVO.


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Your Market IQ Up Front

Get detailed information about what is going on in the market with the click of a button.  Search for active listings or past sales, by board, agent or office on any of the islands, as well as by form type, tax key and much more. 


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Easy Access to Our News Blog Bulletins
Updated almost daily, Bulletins is the place to go for all HIS updates, announcements, questions answered, marketing tips and much more.  Now in an expanded view box you can quickly see what has been posted most recently.  Want to read more?  Just click the link below the box to access the full blog site.


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More Quick Searches
In REsearch 4.2 you can now do 90% of your searches without ever leaving your homepage.  Along the top of your screen you will find Property Quick Search (using an MLS#, TMK or Street Address), Owner Search, Agent Roster Search, and a shortcut to Create Owner Labels.


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View Latest Listing Activity
Not only can you view the latest active listing activity, no you can also restrict it to area and type so you only see what is pertinent to you.  Also, click on the drop down categories to sort the data by Time, MLS # and Location for instance so you can find what you are looking for more easily.


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View Appointments and Open Houses
Quickly view all of your Appointments and Open Houses for today or up to 7 days ahead.  You can also restrict the Open Houses to a specific area of interest, and quickly add them to your calendar as well.  REsearch now pushes this Open House information to AlohaLiving.com and Hawaiiinformation.com making it easy for colleagues and clients alike to find what they are looking for.


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Manage YOUR Listings
At the bottom of your REVO screen you can see your active listings, any listings that are about to expire, listings you’ve sold in the past year, as well as any listings of yours that are currently pending.


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