Jumpstart Your CE: Core Part A Now on Video



Industry experts think 2016 will be an even busier year in real estate… so don’t wait until the last minute in this biennium to complete your continuing education requirements. And thanks to Abe Lee Seminars and its online video offerings, you can take classes any time, from anywhere.



Hot off the presses! The Real Estate Commission this week approved Abe Lee’s 2015-2016 Core Course – Part A, which fulfills half of the mandatory eight hours of Core CE, and four of the 20 total hours of CE needed to renew your license at the end of this biennium next November.


Learn About New Laws & Condo Fundamentals

There is a lot of important information covered in this new class curriculum developed by the REC, capably taught by Abe Lee himself. Here are just a few of the things that are covered:

Learn about recent legislative actions that will affect the real estate industry

  • A new law allows private homeowners to offer seller financing, which was illegal just last year!
  • Homes more than 50 years old do not need permits from the State Historic Preservation Division (SHPD).
  • Victims of domestic violence can break leases without penalty.
  • Up to $10,000 in credit available for upgrading sewer systems.
  • Cesspools dump over 55 million gallons into the ground.

Learn about Condominiums

  • What is the difference between the creation of a condo and the registration of a condo?
  • What are the two methods of selling a new condominium?
  • What are the different requirements for selling a new project versus a conversion project?
  • When did HRS 514A change to 514B, and what changes were made? When do HRS 508D and 514B apply?
  • Can you increase density by doing a CPR?
  • What happens when older buildings that are legal nonconforming get sold as a condominium conversion? Can you rebuild the units?

And Abe Lee Seminars is the first real estate education provider authorized by the REC to offer all online, video based classes for CE (as well as prelicensing). No in-person attendance, no tests, just watch and learn on your schedule!


REsearch 6 Training Videos and Webinars

If you were unable to attend our in-person REsearch 6 training sessions earlier this month in Lihue, Kona, and Hilo, good news! We have made a video version available for you to watch at your convenience, and are offering live, online webinars as well.

REsearch 6 Training Video


Watch on YouTube!

youtubeinstructions-blueThis 34 minute video walks you through all the important sections of REsearch, including the new mobile-responsive user interface, the enhanced listing input form, searching, and formats.

In addition, we’ve begun adding Quick Tip videos to our YouTube channel! These one- to two-minute videos cover specific REsearch features, from how to change your password to using filters on your REsearch dashboard. Check them out!

For best results, set your YouTube player to high quality and watch in full screen mode. Settings can be found in the lower right hand corner of the web player.

Live Online Training Webinars!

Our monthly slate of online REsearch training sessions (which you can find in REsearch under RETools) is already being taught using REsearch 6. But we are also happy to offer these special live webinars covering everything you need to know about the new system.

Shawn from our friendly and helpful customer support team will cover everything you need to know about REsearch 6, and will also be able to answer your questions live, ensuring you get the most out of your MLS. Please register for the date and time that works best for you:

Mahalo for your continued support!

September 2015 Training Schedule

Go To MeetingBelow is the schedule of upcoming online training classes for the month of September. If you’re new to REsearch, we strongly encourage you to attend an “Orientation” session on Sept. 9 or Sept. 21.

Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can can be found here.

To sign up immediately, simply click on the links below. If you are going to participate/watch online classes as a group, only one person needs to sign up.

Sept. 7-11, 2015

Sept. 14-18, 2015

Sept. 21-25, 2015

Sept. 28-Oct. 2, 2015

Instructions on how to register for online classes:

  • To register, please click on the applicable link located below the class. The link will then take you to the registration site.
  • Please complete all the required fields marked by a red asterisk (First Name, Last Name, Email Address, Phone, Organization AKA Office Name).
  • Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
  • If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121, press # and then 457.
Remember, after you have participated, please make sure to fill out the survey or e-mail me your feedback so we can continue to improve upon our training efforts! Mahalo. 
System Requirements for Online Classes
  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

Take Listings Mobile with REsearch 6

REsearch 6 will emerge from beta next month, and we’re excited to see that most of you have already checked out the new system! In this email, we’ll highlight how our new mobile responsive code makes it possible to manage your listings from the road, and share some tips and apps that ensure that your listings look great!

Enter Listings & Add Photos from Your Phone!

bulletin-screenshotIf you haven’t yet logged into REsearch 6 from your smartphone, we encourage you to take a look today! Our mobile responsive system automatically adjusts to look great on screens of every size, from desktop and laptop computers to tablets and smartphones.

And thanks to our simplified listing input Wizard Forms, creating a new listing is easier than ever, on any size screen. You will be guided through the process, which includes our new and improved photo loader.

The photo loader works on most popular smartphones, including Apple iOS and Google Android devices. And not only can you select pictures from your photo library, but also take a photo right then and there with your smartphone camera.

Imagine standing in front of a home that you’ve just been engaged to sell. You can log into REsearch to start a new listing, add and take the photos you need, and release it, all before heading back to the office! It’s now possible with REsearch 6.

Want to know more? You can find step-by-step instructions here, as part of our new and improved Knowledge Base.

REsearch Listing Photo Tips

A picture is worth a thousand words, but a great listing photo is worth even more. Here are some tips from our customer support team:

1. Make a great first impression: The first photo is the most important, and is sometimes the only photo people will see. When you upload or re-order photos, make sure your best shot is in the first position. (And with our new MLS Mid format, which now includes photos, the first three photos will be the ones shown.)

2. Avoid squeezing and stretching with landscape photos: Super-wide panoramas can look great in some presentations, and square photos are all the rage thanks to Instagram. These photos (and even vertically oriented photos) display correctly inside REsearch, but for best results across all the places where your listing photos may also appear, it’s best to stick to basic, horizontally-oriented images.

3. Bigger isn’t always better: Professional photographers and even smartphones can now take pictures in ultra-high resolution, but for most web based applications like REsearch, anything more than a few megapixels can be overkill. It’s better to craft a great 600×400 pixel image than to have a large image scaled or compressed down to fit.

Need more specifics? Read more in our Knowledge Base!

Better Photos? There Are Apps for That!

Now that REsearch and your smartphone work well together, you can take advantage of the built-in camera and the power of photography apps to make sure your listing photos shine! Here are a few popular apps you can use to make great photos even better:

bulletin-snapseedSnapseed: This photo editing app was so good, Google bought it. Free and available on both iOS and Android, Snapseed offers a variety of tools, including the ability to crop and rotate photos, adjust brightness and contrast and apply effects to either all or just part of the image. iOS App Store | Google Play Store

bulletin-pixlrPixlr: Pixlr started as a web-based photo editor before offering an app. It has the basics (crop, contrast and color adjustments, etc.), but brings in a number of photo filters. Some are more subtle than others, but you can experiment to find the best effect. And when you’re not posting photos of kitchens, Pixlr offers fun options like frames, stickers, and captions. iOS App Store | Google Play Store

bulletin-cameraplusCamera+: Available only for iOS, Camera+ combines pro-level features with an intuitive interface. Using Camera+ almost feels like using a DSLR… but easier. Every adjustment a photographer needs (exposure, tone, white balance, etc.), plus an excellent set of pre-set scenes (“Vibrant” alone is worth the $2.99 price). iOS App Store



We’d like to thank those of you who were able to join us at our live, in-person REsearch 6 training sessions earlier this month in Lihue, Kona, and Hilo.

For those of you who couldn’t make it, we will soon be posting a video version that you can watch at anytime!

And in September, when REsearch 6 comes out of beta and becomes the primary system that members are directed to log in to, we will host several live, online training webinars so you can get your questions answered!

Online Training for REsearch 6

Go To MeetingIf you were unable to join us at our in-person training sessions in Lihue, Kona, and Hilo, or if you want a refresher, we’ve got you covered! In the next few weeks, we will release a video version of our hour-long training session that you can watch online at any time. And in September, as we prepare to take REsearch 6 out of beta, we will do live online training webinars! We will walk you through REsearch 6, calling special attention to the things that have changed from the current version of REsearch. Then, after the walk through, you will be able to submit questions to be answered live!

In addition to the dedicated REsearch 6 online training sessions, our monthly slate of module-specific webinars are also being taught using the new system. We are also creating REsearch 6 training and “quick tip” videos that you can watch at your convenience. And finally, we are constantly updating our new Knowledge Base website. We want to make sure you are as comfortable as possible with REsearch 6!

REsearch 6 will come out of beta and become the main version of REsearch in September. Although REsearch 5 will still be available, it will be retired by the end of the year. We encourage you to start using REsearch 6 as soon as you can, and of course contact us if you have any questions or feedback.

Improved MLS Mid in REsearch 6 Beta

We are happy to announce that we have made improvements to the popular MLS Mid format in REsearch 6, inspired by great feedback from a number of our valued beta testers. You should see these changes in the REsearch 6 beta system on Thursday, Aug. 6, 2015.

Added Listing Photos

Many of you asked that the MLS Mid format include photos to make it easier to tell listings apart, especially when working with printouts. The new MLS Mid format will include up to three photos along the top.


Relocated Listing Info Icons

We have moved the Photo, Tax Map, and other icons for additional listing information out of the drop-down menu, and put them along the top right of the MLS Mid format. This should make them easier to find and use with one click.


These will certainly not be the last enhancements that we will be able to deliver as REsearch 6 comes out of beta in September, thanks to the thoughtful and detailed feedback being provided by people who are helping us test the new release. Indeed, many are already using REsearch 6 as their main, day-to-day system. If you have suggestions or problems to report, please don’t hesitate to submit your feedback online, or just contact our customer support team.

Summer Family Feature: Meet Leslie Rosa!

Leslie_Rosa_2Leslie Rosa, sales associate at Hawaii Information Service, was an athlete and cheerleader when she was growing up in Kalihi. And her early talents in rooting for the home team still serve her well today.

Her first home was in Honokai Hale in a small subdivision between Kapolei and Koolina, but she attended Makakilo Elementary for only a couple of years before her family moved to her grandmother’s “huge house” in Kalihi.

Games played a special role in Leslie’s life. Her father, a Farrington high school graduate, was a video game mechanic, working on game cabinets, pinball machines, even cigarette machines at arcades and bowling alleys. Her mom, who attended Waipahu High School, was a game room attendant at the GEM store in Kalihi.

“I was a video game freak,” Leslie recalls. “I hung out a lot with my dad over the weekends, and I knew how to work the credits and get free games.”

In fact, Leslie and her five older siblings lived every kid’s dream, their dad bringing home games that the arcades didn’t have use for any more. In their Kalihi garage, you could find genuine stand-up game consoles like Pac Man, Ladybug, and Moon Cresta.

Fortunately, Leslie didn’t fit the profile of a typical video game fanatic, and was both active and creative in her early years.

While attending Kalihi Elementary, she won the ‘Most Athletic Award’ at Camp Erdman, and a presidential fitness certificate. At Dole Intermediate, she won an art award and an exhibit at Ala Moana Center for her three-dimensional batik-dyed painting of a bubble gum machine. And at Farrington High School, she joined the cheerleading squad.

The family CB station.

Leslie also served as the vice president of her school’s chapter of the Future Business Leaders of America, and was part of the Junior Achievement program. She even enjoyed her school’s data programming class, and often jumped on her parents CB radio station and went with them to Radio Shack.

“CB radios were a big thing back then,” she says. “My brother had one in his car, and my parents had a home base set up.”

“It was sort of a social network like Facebook, except everybody could hear you, and that’s how we met people,” she adds. “You could talk to people from far away, park at the beach and talk with someone on the neighbor islands.”

And that’s how Leslie met her future husband Lawrence. She’d come out to Waipahu to go to the carnival, he’d take the bus into town and they’d hang out at the beach. His CB handle was “Little Local Lover,” so she adopted the name “Little Local Lover’s Chic.”

“Triple-L and Triple-L-C,” she laughs. “He was also on the starting lineup for Waipahu’s football team, so sometimes I would cheer for him, too.”

Her cheerleading experiences — becoming co-captain her junior year and captain as a senior — built her confidence and leadership skills.

Leslie, second from right, on the Farrington High School cheerleading squad.

“Being captain, I had to coordinate routines, solicit feedback, and lead everyone in the right direction,” Leslie says. “I remember we had two girls that hated each other but loved cheering, and I had to tell them to keep it outside the squad or do something else.”

“We were all friends, so we had to work together — it was nerveracking, but it was my first sense of teamwork,” she adds.

And Farrington had a shot at the state OIA championship that year, and made it to the playoffs. Leslie had a lot to cheer for, as her future husband was playing on the other side.

Leslie and her future husband at her senior prom.

After high school, Leslie took office administration courses and started work at Liberty Bank, which became HonFed, which became American Savings Bank, transitions she rode out over a busy few years. She and Lawrence welcomed their first son, Lawrence Rosa IV, when she was 19, prompting her to find a job offering full-time hours, and more money.

She landed a job at AIG Insurance where she would work for fourteen years. After one year on the job she and her husband would get married and become homeowners within a span of three months.

“My mother in law had just bought her place, and told us about the Hula Mae program that helped with down payments,” Leslie says. “I didn’t think we could qualify, but we went down to the sales office to check it out, and went for it.”

A year and a half later, they found out their second son Leighton was on the way.

“We were thinking of getting a puppy, and I said we might as well have a kid,” she laughs.

Not long after AIG was bought and became Farmers Insurance, Leslie left to join Hawaii Information Service. It was a tip from Michelle Geronimo that brought her to HIS.

“Michelle was my connection here, she was my lunch buddy, and she came here five months prior,” Leslie says. “When she left, I told her I wanted first dibs on the next opportunity, and I’m glad she thought about me when it came up.”

Leslie’s first day at HIS was in October 2012, on her older son’s birthday.

Leslie’s wedding day!

“It was very exciting, and I feel so blessed being here,” she says. “I remember walking in here before Halloween, and there were all these decorations up, and I was just amazed at the friendly atmosphere — immediately I felt good.”

And she took comfort in knowing Michelle was working with her sister, CEO Faith Geronimo, and even in Faith’s name.

“I really believe in faith, and following your gut feeling that everything’s going to work out,” Leslie says. “I thought I was put in a place where I could be most helpful and have a good feeling about what I do daily, even though I didn’t know exactly what I was going to do at the time.”

She was familiar with the TMK public records product thanks to her insurance background, but was new to real estate. Though she came on board as administrative support for HIS sales and marketing, she was excited at the opportunity to transition to a sales position.

“It was not my comfort zone, but I knew I could do it if I found focus, and was flexible, and worked hard,” she recalls. “I got great training from Colleen (VP of Sales and General Manager) and I have a great support team, things got rolling quickly.”

Leslie says she thinks a lot about the people she works with.

“I have some of the best teammates I’ve ever had — I’ve worked with great people, but finding a whole company of great people is crazy,” she said. “Everybody contributes in their own unique way, we really can be open and honest with each other, and it’s amazing to me to see that people can actually work with each other at every level.”

Leslie’s son Leighton (#3, far right) at the 2011 Pop Warner Superbowl in Florida.

Teamwork and teammates carry extra meaning for Leslie as her sons grow up and follow their own paths into athletics. Lawrence IV was the starting right tackle on Campbell Sabers 2009 OIA JV White Division I championship team. Leighton was on the Kapolei Titans Pop Warner Pee Wee Division team that went to the 2011 national championships at ESPN Wild World of Sports in Florida.

The proud mom has recorded hours of video of them playing football, baseball, wrestling and judo over the past decade, eventually getting enlisted to video tape for the school.

“For Pop Warner football, often times I’ll be on the 50-yard line, standing on a 6-foot ladder, with umbrella in one hand and video camera in the other,” she laughs.

Fortunately, keeping her balance, working with a great team while raising her sons to be great teammates, comes naturally.

Leslie with her husband and two sons.

You can ask Leslie what her favorite classic video games were (and share your own) by emailing her at leslie@hiinfo.com. Make sure you didn’t miss our earlier profiles of RaunMichelleColleenMike,DianaPrestonFaithSamGay, and Novena.