December 2018 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of December. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

December 4-7, 2018

December 10-14, 2018

December 17-21, 2018

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

HIS Office Closed Thursday & Friday

preview-calendarWe would like to let you know that the Hawaii Information Service office will be closed on Thursday, Nov. 22, 2018 and Friday, Nov. 23, 2018 in observance of the Thanksgiving holiday. We will resume regular office hours on Monday, Nov. 26.

If you have questions about our service and systems during the long weekend, please visit the REsearch Knowledge Base, or check out our growing library of videos on YouTube.

In case of a system emergency (such as REsearch being offline), please leave a message on our emergency line by calling (808) 599-4224 or (800) 628-3121 from the neighbor islands, and pressing * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

Our next observed holiday will be Christmas Day, on Tuesday, Dec. 25, 2018.

Courtesy Notice: Real Estate License Renewals

If you have not yet applied for the renewal of your license, paid your renewal fees, and completed your Continuing Education classes, please do so by November 30, 2018.

Failure to meet this state Department of Commerce & Consumer Affairs (DCCA) deadline may risk your application not being processed and approved by the expiration date, and you may have to cease real estate activity that requires a license from January 1, 2019. Licensees who continue to conduct real estate activity without current and active licenses may face enforcement action and may have to refund all compensation earned while they were unlicensed.

The DCCA also emphasizes that PB, BIC and RBO renewals should be submitted as early as possible to ensure the successful renewals of their associated brokers’ and salespersons’ licenses.

Information regarding license renewals are available at the DCCA Real Estate Branch site. You can check the status of your license, earned CE credits, and submit your renewal application via the MyPVL site.

If you have any questions, please contact the DCCA Professional and Vocational Licensing Division by calling (808) 586-3000 to request an application or for information regarding license requirements and fees. HIS will not be able to address any questions regarding licensing matters.

License Required for MLS Service

Under the Subscriber License and Access Agreement signed by all subscribers, and the rules of the service, HIS may provide access to its MLS service only to brokers and agents who possess current and active licenses. All subscribers who have not successfully renewed their licenses by the expiration date shall receive notices of service suspension. In the event of service suspension, they may be subject to reinstatement fees when their licenses are renewed, and services are reactivated. A copy of an active pocket card may be required upon the reinstatement of service if the DCCA PVL search site does not yet show that the subscriber’s license is current and active.

Should there be any questions regarding the license requirements for our service, please contact Membership Director Diana Haraguchi by email to diana@hiinfo.com, or by calling 1-800-628-3121 ext. 172 if calling from the neighbor islands, or 599-4224 ext. 172 if calling from Oahu.

Not renewing your license?

If you are not intending to renew your license, please notify us in writing by December 10, 2018, so that an invoice will not be generated and to be assured that your credit card or ACH payments will not be processed for services beyond December 31, 2018. Written notices may be sent by email to billing@hiinfo.com or by fax to 1-888-628-3121 if faxing from the neighbor islands, or to 536-6499 if faxing from Oahu.

(Please be aware that providing notification of your intent to cancel is for the purpose of avoiding unnecessary billing for January 2019. Final cancellation and release from the obligation to subscribe to MLS service is contingent upon verification with the DCCA that your RE license was INACTIVE before 01/01/19. If it was not, you are subject to payment of dues for the the new quarter of service beginning on January 1, 2019.)

If there are any questions about billing, please send an email to billing@hiinfo.com or call 1-800-628-3121, if calling from the neighbor islands, or 599-4224 if calling from Oahu.

Mahalo!

November 2018 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of November. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as most are recorded and made available the next day.

November 5-9, 2018

November 12-16, 2018

November 19-23, 2018

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

Learn & Earn CE Credits with Video

abe-lee-calendarmonthThe license renewal deadline is less than two months away! In order to renew, you’ll need to earn 20 hours of Continuing Education credits before the DCCA’s November 30 application deadline. Online CE video courses from Abe Lee Seminars are a great way to learn from trusted local instructors, on your schedule.


abe-lee-videothumbnailDon’t settle for automated PowerPoint slideshows and dry script readings. Abe Lee Seminars on-demand online videos let you watch and hear Abe and his team of instructors deliver course material in front of a real class… a compelling way to learn!

abe-lee-classroomAbe Lee Seminars is always updating and expanding its CE offerings. Core Part A and B are available now as are brand-new courses include “Estate Planning and Real Estate,” and three courses covering the Ninja Selling© system, modeled after the methods and philosophy of one of the most successful real estate companies in the country.

Why Abe Lee Seminars?

abe-lee-icon-playbuttonVideo is better! Instead of simply reading course materials, you can see and hear your Abe Lee Seminars instructor deliver courses in a real classroom! (Of course, audio versions are available if you prefer to listen while you work!)

abe-lee-icon-clockYou can watch course videos anywhere you have an internet connection, whether in the office, at home, or at a coffee shop. And classes are broken into convenient 15-minute segments, so you can take a break and pick up where you left off easily!

abe-lee-icon-thumbsupAbe Lee Seminars is one of the most highly-rated real estate education providers in Hawaii. After more than 270 reviews, the company maintains a solid five-star rating on Yelp!

abe-lee-icon-dollarsignAbe Lee Seminars CE course offerings are competitively priced, and there’s a money-back guarantee! If you learn nothing new in any Abe Lee course, they will refund the class fee!


Are you on track to apply to renew your real estate license by Nov. 30, 2018? (You can check your CE status via MyPVL and if you have questions about license renewal and CE requirements, check the DCCA Real Estate Branch Q&As.) Don’t delay! Let Abe Lee Seminars help you learn and earn CE credits today!

REsearch Updates: Kilauea Lava Map, More Photos!

Here are the latest improvements that we’ve made to REsearch, again inspired by your suggestions and feedback!

New Layer for Current Lava Coverage

research-lava-map-2018-07-31

Kilauea_Menu_ArrowThe Kilauea eruption and Lower Puna lava flow continues to affect the Hawaii Island community, and conditions change every day. To help you keep up-to-date on affected neighborhoods, we’ve added a new map layer to REsearch showing the latest lava flow boundaries, evacuation areas, and road closures.

The “Kilauea” layer is available via the layer selection menu in REsearch maps. It is a live, optimized version of the lava event map published by the USGS and Hawaii County. When this official map is updated, it will be updated in REsearch!

This addition was made possible by a new map server, which also brings with it better performance, reliability, and most importantly, flexibility for the future. While many of the biggest benefits of this upgrade are behind the scenes today, it paves the way for more good things to come in REsearch maps!

Support for 30 Photos per Listing

30_Photo_Uploads_Colored-Box-Arrow

Even though a picture is worth a thousand words, sometimes you need a few more to tell the complete story. Many of you have asked to be able to include more photos with your listings, and we’re excited to increase the number of photos available to 30.

Nothing changes in the way you add or update photos for your listings. You’ll just be able to upload an additional five photos. That’s 20 percent more opportunities to show off your property!

Plus a few additional updates:

Prospecting-Color-Changes-Box
You’ll also find a few other improvements in REsearch today, including:
  • Improved colors on the Prospects page, adding contrast to make it easier to distinguish between prospect searches that are “About to Expire” versus “Opted Out.”
  • Two new Economic Reports for Kauai, from the Kauai Board of REALTORS®, recently presented by economist Paul Brewbaker (TZ Economics) and market analyst Paul “Ricky” Cassiday (Data@Work). Available under the “Market” menu in REsearch.
  • New building feature options: We’ve added “Quartz” under “Countertops” and added “Fire Pit” under “Fireplace Features.”

 


Have you tried the new Client Portal?

PortalHomeFullSizeThe new Client Portal is a beautiful new way to engage with your clients! Over 1,000 Client Portals have already been set up!

The Client Portal allows you to:

  • Share listings and set up saved searches in collections that look great on any screen!
  • See which listings each client likes, loves, or dislikes, and easily gather feedback!
  • Provide them a way to search the MLS directly, and set up their own saved searches!
  • Get insights into your clients level of interest with activity reports and notifications!

And each Client Portal is branded for you, keeping you front and center!

Reminder: Who Owns Your Listing Photos?

A photo might be worth a thousand words, but using the wrong photo in your listing can cost you.

photographer-wideAs the summer brings spectacular skies and natural light to the real estate market, we’d like to send a friendly reminder to agents and brokers to make sure that you own or properly license the photos used in your listings.

Copying photos from other listings, or taking them from the web, could lead to copyright claims and payment demands from the entities that own them. So far this year, we have seen a few disputes arise, and while they have been resolved amicably, you can avoid the hassle by taking extra care at the outset!

To ensure that you’re in the clear, you can hire a professional photographer. In fact, photographers that specialize in real estate will be more likely to understand your needs, as well as the practical and legal aspects of photo ownership, licensing, and use in the MLS and elsewhere. And if you engage a photographer that is new to the industry, NAR even provides sample agreements that you can use with them.

(Taking your own original photos, of course, is another way to ensure ownership and copyright is clear.)

It’s important to note that these issues extend beyond listing photos in the MLS. They apply to photos used on agent and broker websites, in promotional materials, and elsewhere. A simple rule of thumb? “If you don’t know where the photo came from, don’t use it.

Photo Services Monitor and Enforce Copyright:

There is a whole industry built around acquiring and selling the rights to use images, and pursuing licensing fees under threat of legal action from anyone who uses them without permission. They use sophisticated tools that allow them to scour the web, and even scan older versions of websites that are no longer online.

According to NAR, one such firm reports that 7 percent of the cases it pursues on behalf of clients are related to real estate.

And under copyright law, the company or person who displays the photo or image on their website (regardless of who put it there) is the one liable for unauthorized use. This means the situation for real estate agents gets exponentially more complicated if an unlicensed photo is uploaded to the MLS with a listing, and is then displayed on dozens of other real estate websites.

Licensing and Copyright in the MLS Rules:

As subscribers to the MLS and users of the REsearch system, you are bound by the MLS Rules and Regulations. Section VII covers licensing and copyright, indemnifying HIS from claims of copyright infringement. This section also includes sample language that you can use when engaging a photographer to take listing photos.

Our rules document was last reviewed and updated by the HIS Board of Directors in June 2018, and is worth reviewing periodically:

http://hawaiiinformation.com/REsearch/IDX/mlshawaii/forms/MLSRules.pdf

Additional Reading:

We hope this periodic reminder helps you steer clear of the potential pitfalls of listing photo ownership and licensing. If you still have questions, please don’t hesitate to contact us!

Header photo by LAGtheNoggin on Flickr (CC-BY).