We will be closed Thanksgiving day, November 22nd and on Friday the 23rd. Normal office hours will resume on Monday, November 26, 2007.
Monthly Archives: November 2007
Bulletins – New Feature
After many years of relying on e-mails that are not always received (or opened), we’re now putting the information right where our users are: inside the REsearch Homepage!
The Bulletins blog brings our regular e-mail newsletters, notices, alerts, and updates directly into REsearch, ensuring that you are kept up to date. The latest headlines will appear in the REsearch sidebar, and you will also be able to review an archive of previous announcements.
News will now be even more timely and accessible via this blog, which you can add to your browser’s favorites or bookmarks and visit from anywhere, without even logging into the system.
If you have any questions about the new HIS Bulletins system, or have a suggestion about how we can make it even more useful to you, please don’t hesitate to contact us.
WOW! Listing of the Week
We are currently accepting submissions for a new weekly article series that AlohaLiving.com will be starting in December.
WOW! Listing of the Week: Do you have a listing that has something about it that makes you say, “Wow!” Perhaps the property has an interesting history, a completely unique feature, a view that is over the top, or something that clearly sets it apart from the rest of houses in the neighborhood. If so, then we want to hear about it.
Each week, the AlohaLiving.com staff will choose ONE listing per island to feature as the Aloha Living Network WOW! Listing of the Week. The listing with the most WOW will also be featured on the AlohaLiving.com homepage.
To submit a listing for consideration, please e-mail the following information by November 26, 2007 to wow@alohaliving.com.
- MLS Number of the Property – Property must be Actively on the market, no contingent or under contract listings will be accepted.
- Two Photos-Please attach two photos of the property to your e-mail. If possible, include one exterior and one interior shot.
- Why It’s Got Wow– Please write a couple of short paragraphs about why this particular property has the WOW factor. No more than one or two paragraphs, please. If your listing is chosen to be a WOW! Listing of the Week, we will contact you for more details about the property.
The Fine Print: Only one listing may be submitted per agent.
WOW! Listing of the Week is a trial article series for the month of December. If the program goes well, it may be extended, and we will ask for more submissions. There are no guarantees that your property will be chosen to be the WOW! Listing of the Week, however if your listing is chosen, there will be no fee for having your listing in the article series.
REsearch Maps – Enhancements
We received a lot of feedback from our users since the last REsearch Maps enhancement. We’ve been working hard ever since and have created a new and improved look that we’re confident you’ll love! We updated the tool bar and cleaned up the map layers so the maps run quicker and are more appealing.
To help introduce these changes, we have created a video that will show the enhanced REsearch maps.
If you do not currently have Map service and would like to sign up, or if you have any questions, please contact our Sales and Marketing representatives.
Please join one of our free mapping classes, which will explain the maps in much more detail and help you maximize the service.
Mahalo for your support! We look forward to our continued development efforts to make this the best system possible.
HIS Digest – Nov. 20, 2007
Enhancement Update…..Released this Morning…..
Public Record links to Condo Documents
Please try out this great enhancement! All subscribers with regular MLS and TMK service now have the convenience of accessing condo documents by just clicking on links in the TMK record for any condo project in the State. You will notice a section like the one shown below in each TMK record for condo properties.
DEVELOPER’S PUBLIC REPORT/ASSOCIATION BIENNIAL REGISTRATION
No.: 5265
Name: MOANA PACIFIC
Address: PENSACOLA & PIIKOI
Developer: KC RAINBOW DEV CO LLC
The condo documents that are on record with the state for each property is listed in this section. Just click on the document “No.” or the condo project “Name” and the document will open in a new window for your viewing or printing.
If you are a regular MLS subscriber the TMK service is part of your MLS subscription so this is available to you now.
If you are not a regular MLS or TMK subscriber and would like to enjoy this new enhancement, please contact one of our Sales and Marketing representatives. If you are on the Big Island or Kauai, please contact Ann McCarty by calling 1-800-628-3121, enter # and then 157 or send her an email at Ann@AlohaLiving.com.
If you are on Oahu or Maui, please contact Colleen Yasuhara. You may reach her at 599-4224, enter # and the 151 if you’re on Oahu, or 1-800-628-3121, enter # and 151 if you’re on Maui. Her email address is Colleen@AlohaLiving.com.
Map Service Improvements
We’ve completed our testing. The Map Service enhancements are live and ready for you to enjoy. This release includes many new features that were developed based largely on your requests and suggestions, and also by our striving to provide you with the newest map tools available in mapping services.
Please let us know if you encounter any problems with them while working with them, and do feel free to share your comments and suggestions with us.
If you do not currently have Map service and would like to sign up for it, or if you have any questions about it, please contact our Sales and Marketing representatives.
Also available this morning…
Miss a past HIS Bulletin? Want to catch up?
Have a comment?
HIS Bulletins in REVO
Now in the left margin of the REsearch Home Page, there is a section called Bulletins. All of our bulletins and announcements from June 2007 are available for your convenience and reference. You are welcome to share your comments with us. Should you have any questions or run into any problems with this great enhancement, please feel free to let us know!
Our Apologies, we’ve held this back.
Subscriber Designation Field
In REsearch Update My Profile Release Postponed
We so wanted to give you a place where you could enter your hard earned Certifications and Designations. We just want to make sure that they appear on all of the forms and displays formats properly. You will be notified when this enhancement is ready for release. We thank you for your patience while we continue work on this.
Rules Highlights …..
URL/Website Addresses in the Public Remarks
Generally, URL/Website addresses are not permitted in the Public Remarks. Normally they contain listor or seller/owner information that is prohibited in the Public Remarks. They are only permitted if they contain photos and other property information, without providing information for listor, listing office, seller/owner or any other party affiliated with them. There should not be any links to any of this information or to other websites as well. The restrictions on photos and v-tours also apply to websites. There should be no “for sale” or listor/listing office signs or pictures of persons in the websites. There are very few websites, if any, that do not contain information that is in violation of the rules. If you have a URL/website address in the Public Remarks of a listing, it will be flagged in our search for the presence of “www.”, “.com”, “.net”, etc. in our auditing process. More times than not, we end up requesting that the listors remove them from the Public Remarks. Should you have any questions in regards to this issue, please feel free to contact our Tech Support team or Diana Haraguchi, Exec. Asst. to the President/CEO. Contact information is available at the end of this bulletin.
Video & Virtual Tours
Automated Auditing Program
We have an automated auditing program in place that alerts us to the addition of any video or virtual tours (aka V-tours) to listings on a daily basis. These V-tours are scrutinized for information for listor, seller/owner, or any other party affiliated with them. We also review V-tours for any promotional or marketing information made available for the benefit of any entity or party, and for any links to this information as well as to other websites. V-tours should be “unbranded” and should not in any way provide the viewer information identifying the listor, listing office or seller/owner. Acceptable is the name of the tour production companies, but no contact information on or links to contact these companies may be provided. We will soon be proactively auditing V-tours that were submitted to our service prior to our activating the automated audit program. So please remove or revise your V-tours if you have any linked to your listings that contain information that is not in compliance with the rules.
Training Classes Available!
Register for Training
You are welcome to visit our training site to register for classes. Many customers who have attended training did not realize how much information and how many tools are available through the use of our services. Please take a look at the classes we offer. You can register on-line. Go to:
http://www.hiinfo.net/REsearch/IDX/mlsHawaii/Training.asp
Just enter your username and select the island on which you reside.
Administrative Notes…..
Our Office will be closed for Thanksgiving
We will be closed Thanksgiving day, November 22nd and on the 23rd. Normal office hours will resume on Monday, November 26, 2007.
Christmas Holiday Schedule
Our offices will be closed December 24, 2007 through January 1, 2008. Normal office hours will resume on Wednesday, January 2, 2008.
In a case of emergency, please call our main number 1-800-628-3121 if you are on the neighbor islands or 599-4224 if you’re on Oahu. An emergency contact number will be available for you to call.
Normal Office Hours
Monday – Friday: 8:00 a.m. to 5:00 p.m
Contact Information:
Sales & Marketing
Ann McCarty, Big Island and Kauai Representative
Phone: 1-800-628-3121, enter # and then 157
Email: Ann@AlohaLiving.com
Colleen Yasuhara, Oahu and Maui Representative
Phone: Oahu – 599-4224, enter # and then 151
Maui – 1-800-628-3121, enter # and then 151
Email: Colleen@AlohaLiving.com
Tech Support
Phone: Oahu – 599-4224
Neighbor Islands: 1-800-628-3121
Email: TechSupport@HawaiiInformation.com
Accounting:
Phone: Oahu – 599-4224
Neighbor Islands: 1-800-628-3121
Email: Accounting@HawaiiInformation.com
Data Quality & Control:
Phone: Oahu – 599-4224, enter # and then 166
Neighbor Islands: 1-800-628-3121, enter # and then 166
Email: CustSvc_Data_Discrepancy@HawaiiInformation.com
Administration:
Diana Haraguchi, Exec. Asst. to the President/CEO
Phone: Oahu – 599-4224, enter # and then 172
Neighbor Islands: 1-800-628-3121, enter # and then 172
Email: Diana@HawaiiInformation.com
www.HawaiiInformation.com
Dole Office Building, 680 Iwilei Road #777, Honolulu, HI 96817
HIS Digest – Nov. 9, 2007
Enhancement Update… Available Now!
New forms in REsearch include Spell Check
We have released new forms into our system (Rev. 4/07 Release 11/07). With the new forms, some of the issues users were experiencing have been fixed, and alignment of the text in some of the fields has been improved. Because of these changes you will need to download the latest version of Acrobat Reader. You can do this through ‘ http://www.adobe.com’ or if you go to our login page you will notice a link under the username and password area. A new feature you will receive by installing this upgrade is a spell checker . This has been among the most requested feature by our customers. Now as you type through your forms, words will be underlined with a red line if they are not spelled correctly. You can then right click the underlined word and pick from a list of suggested spellings. If you run into any problems with the new forms please call our Tech Support staff or send an email to TechSupport@HawaiiInformation.com .
We are still working on a spell checking feature for the Listing Input Form aka Data Entry form.
Coming Soon! Soon to be released…
Public Record links to Condo Documents
Wow! What about this Enhancement?
We are currently testing an enhancement that we anticipate releasing as early as next week to all of our customers that subscribe to our TMK service. All subscribers with TMK (Public Records) service will have the convenience of accessing condo documents by just clicking on links in the TMK record for any condo project in the State. Once released, you will notice a section like the one shown below in each TMK record for condo properties.
DEVELOPER’S PUBLIC REPORT/ASSOCIATION BIENNIAL REGISTRATION
No.: 5265
Name: MOANA PACIFIC
Address: PENSACOLA & PIIKOI
Developer: KC RAINBOW DEV CO LLC
The condo documents that are on record with the state for each property will be listed in this section. Just click on the document “No.” or the condo project “Name” and the document will open in a new window for your viewing or printing.
If you are a full MLS subscriber, the TMK service is already included in your MLS subscription so you will be able to access the condo docs as soon as it is released .
If you are not a full MLS subscriber or TMK subscriber and would like to enjoy this new enhancement, please contact one of our Sales and Marketing representatives to sign up for it. If you are on the Big Island or Kauai, please contact Ann McCarty by calling 1-800-628-3121, enter # and then 157, or send her an email at Ann@AlohaLiving.com. If you are on Oahu or Maui, please contact Colleen Yasuhara. You may reach her at 599-4224, enter # and the 151, if you’re on Oahu, or 1-800-628-3121, enter # and 151, if you’re on Maui. Her email address is Colleen@AlohaLiving.com.
We will send out an announcement as soon as access to the condo documents is released to our Live system. At this time we are targeting its release on Wednesday, November 14th.
Map Service Improvements
We are rigorously testing improvements to our Map Service and have addressed problems that were encountered with our last attempt to release them. Customer input and suggestions provided to us at that time, have helped us to resolve issues that caused us to roll back the last release. This release will include many new features that were developed based largely on your requests and suggestions, and also by our striving to provide you with the newest map tools available in mapping services.
These map service enhancements are also targeted for release on November 14th. We will send out another announcement confirming its release on that date. Once these are released, please let us know if you encounter any problems with them, and do feel free to share your comments and suggestions with us.
If you do not currently have Map service and would like to sign up for it, or if you have any questions about it, please contact our Sales and Marketing representatives.
No room for your Certifications or Designations?
We’re adding a new field in REsearch!
We appreciate that many of our customers have taken extra steps to attend courses and classes to further their knowledge of the industry and become experts in specific areas. The rewards for this effort are the certifications and designations that these customers have earned that they would like to be able to display after their names on all forms and brochures that they generate through REsearch. Up to now, we’ve had you add these after your last name in the Update Your Profile last name field. Some of you have been so ambitious that there is not enough room in that field to accommodate your last name and all of your hard earned certifications and designations. Therefore, we are adding a field called “Subscriber Designations” in which you will have the ability to update all of your certifications and designations as you desire. Once this field is available, we will ask that you remove the certifications and designations from the last name field and type them in this new field.
Administrative Notes
Our Office will be closed for Thanksgiving
We will be closed Thanksgiving day, November 22nd and on the 23rd. Normal office hours will resume on Monday, November 26, 2007.
Christmas Holiday Schedule
Our offices will be closed from December 24, 2007 through January 1, 2008. Normal office hours will resume on Wednesday, January 2, 2008.
In a case of emergency, please call our main number 1-800-628-3121 if you are on the neighbor islands or 599-4224 if you’re on Oahu. An emergency contact number will be available for you to call.
Normal Office Hours
Monday – Friday: 8:00 a.m. to 5:00 p.m
Hawaii Information Service Bulletins 