May 2021 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of May. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

May 3-7, 2021

May 10-14, 2021

May 17-21, 2021

May 24-28, 2021

Recorded Classes

TMK Essentials

  • Subscribers to our TMK public records service are encouraged to take our online TMK Essentials training. Learn how to get the most out of your TMK subscription on your schedule, from anywhere, via a recorded training session now available on YouTube!

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

    • PC-based attendees – Required: Microsoft Windows® Vista or newer
    • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
    • Mobile attendees – Required: Apple iOS 10 or newer, Google Android 4.4 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via training@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

Internet Explorer Support is Ending

Microsoft no longer supports Internet Explorer. Our new system will also require a modern browser.

Microsoft recently announced the end of its own support of Internet Explorer, and we will similarly cease support of Internet Explorer in our online applications.

The Internet Explorer web browser has been around for more than 25 years, and the last version — Internet Explorer 11 — since 2013. Today, fewer than five percent of users still use Internet Explorer, and experts universally recommend discontinuing its use.

We are launching a campaign to help any remaining Internet Explorer users of our systems switch to an alternative browser. Over the next month, we will be calling and emailing Internet Explorer users to upgrade to a modern web browser.

Microsoft Edge

Microsoft’s recommended browser, similarly built into Windows, is Microsoft Edge. Edge gives users more control over their data and features like Smart Copy and Vertical Tabs.

Google Chrome

Google Chrome is a cross-platform web browser developed by Google. It’s attractively designed loads pages quickly. Chrome also has various extension features and customization of the browser theme.

Mozilla Firefox

Mozilla Firefox is a free and open-source web browser developed by the Mozilla Foundation. Firefox is fast, cares deeply about their users’ data privacy, and allows for customization of themes.

Keep your passwords and bookmarks!

Changing browsers doesn’t mean starting over with saved passwords and bookmarks. Here are instructions for each of the above modern browsers on how to transfer your passwords and bookmarks out of Internet Explorer to your new browser of choice.

Need help making the switch?

As part of this browser upgrade campaign, we are offering to personally help you make this transition. If you need assistance, please call us at (808) 599-4224 during regular business hours and we will help you upgrade to your browser of choice.

What happens if you don’t upgrade?

  • Future applications and tools that we provide may not work on Internet Explorer.
  • We will be unable to provide technical support to users of Internet Explorer.
  • Internet Explorer users will see continuing degradation of support and performance across all web properties.
  • Internet Explorer users will receive only minimal protection via security updates and face greater hacking and data loss risks.