January 2019 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of January. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

January 7-11, 2019

January 14-18, 2019

January 21-25, 2019

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® Vista or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 10 or newer, Google Android 4.4 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

HIS Holiday Schedule


As we head into the last two weeks of 2018, we wanted to let you know that the Hawaii Information Service office will be closed on the following dates:

  • Monday, Dec. 24 & Tuesday, Dec. 25, 2018
  • Monday, Dec. 31 & Tuesday, January 1, 2019

Need Help During the Holidays?

Check out the REsearch Knowledge Base at help.hiinfo.com for a full library of help articles and frequently asked questions, or browse our collection of videos on YouTube! In case of emergency (such as a system outage), you can also leave a message for our on-call staff any time by calling (808) 599-4224 and pressing * (star).

Check Out the New Cloud CMA!

The best Comparative Market Analysis (CMA) tool in the industry is getting even better!

Cloud CMA is built into REsearch and is provided as a free member benefit! Hawaii Information Service members have created more than 40,000 Cloud CMA reports since it was introduced in 2011. Next month, Cloud CMA is rolling out a new design, and several new features!

New Look & More!

The new Cloud CMA has been re-designed to help you give even better listing presentations.

Every page has been re-designed, including a new modern theme set for a fresh new look. A new larger map makes it easier to review listings and exclude comps. You can easily add a listing (and even add off-market properties). And the library of available report sections include new and updated content!

As always, Cloud CMA works on any device, meaning you can start a report on your phone, fine tune it on your laptop, and present it on your tablet!

Switch to the New Cloud CMA Today!

The new Cloud CMA design will go live on January 1, 2019, but you can switch over now! Just click the “New Cloud CMA” link at the top of any Cloud CMA screen:

Want to take a closer look at the new Cloud CMA? Check out the blog post announcing the upgrade or check out the library of Cloud CMA how-to videos.

We also offer live training webinars every month, which includes classes on REsearch CMA and Cloud CMA!

Planned Outage on December 4, 2018

alertREsearch and other online services will be unavailable due to scheduled system maintenance beginning at 8 p.m. on Tuesday, December 4, 2018 through 4 a.m. Wednesday morning. Please schedule your work accordingly. We appreciate your patience as we complete this important work.

Affected Services

REsearch will be offline and unreachable during this maintenance window, as will AlohaLiving.com. In addition, RETS and IDX services will also be offline. Email delivery will be delayed. Websites are not affected, however, and will remain online.