Monthly Archives: May 2020

HIS Marketing Admin 9:00 am on May 31, 2020  

Basic & Advanced zipForm Training

Are you taking advantage of everything zipForm has to offer? Whether you’re new to the industry’s leading form solution or a savvy zipForm pro, we’ve got two free workshops for you to get the most out of this key tool.

A zipForm Basics workshop on Tuesday will explore the dashboard and navigation, templates and the DocInbox, how to create a transaction, how to read the Transaction Summary Screen, and other form tools.

A zipForm Advanced workshop on Thursday goes further, covering cloud integration, checklist templates, options for PDFs, fax, and email, Launch Pad power tools and collaboration tools.

zipForm maker Lone Wolf Technologies is offering Hawaii Information Service members two exclusive, free, live workshops next week:

zipForm® Plus Basic Features:
Tuesday, June 2, 2020
8:00 a.m. via GoToWebinar

Register: https://attendee.gotowebinar.com/register/2380965349369722128

zipForm® Plus Advanced Features:
Thursday, June 4, 2020
10:00 a.m. via GoToWebinar

Register: https://attendee.gotowebinar.com/register/2147723748746366736

HIS Marketing Admin 3:56 pm on May 27, 2020  

June 2020 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of June. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

June 8-12, 2020

June 15-19, 2020

June 22-26, 2020

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

    • PC-based attendees – Required: Microsoft Windows® Vista or newer
    • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
    • Mobile attendees – Required: Apple iOS 10 or newer, Google Android 4.4 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

HIS Marketing Admin 10:58 am on May 23, 2020  

Street Name Updates on Hawaii Island

As part of ongoing updates to the expansive public records data in REsearch, we have begun to update street names in several subdivisions in East Hawaii, starting with Hawaiian Acres, Fern Acres, and Fern Forest Vacation Estates.

These updates also include standardizing street suffixes, such as using “RD” for “ROAD”.

As these updates affect thousands of parcels, they are being made gradually, with care, street by street. Work will then continue for other subdivisions, including Hawaiian Ocean View Estates (HOVE) in Kaʻu.

Better Searches, Better Listings

The benefits of this comprehensive data normalization effort are clear. With complete and consistent street names in our TMK public records data, you will be able to search for properties and listings in REsearch with greater confidence. With fewer variations in street names, it will take fewer steps and searches to find what you’re looking for.

On the MLS side, this improved TMK data will make it easier to enter complete listings for parcels in these subdivisions. Street names will autopopulate for new listings, at the same time preventing manual entry of potentially incorrect information.

Hawaiian Acres Street Names

In the Hawaiian Acres subdivision, streets have both ‘alias names,’ named in sequence by letter or number (like “ROAD G”) and Hawaiian language names (like “WAO KELE RD”). For this subdivision, we are retaining both street names, which will now be displayed as follows:

WAO KELE RD (ROAD G)

This will allow you to search for properties and listings using either street name.

How to Search Using the * Wildcard

REsearch allows you to use asterisks (*) to allow wildcard searches in most fields. If, for example, you only know the ‘alias’ name of a street in Hawaiian Acres, you can enter *ROAD G* in the “Street” field.

This will display any street that matches that pattern, allowing you to select “WAO KELE RD (ROAD G)” from the list.

Updates Are Ongoing

These updates are well underway and will proceed subdivision by subdivision. We look forward to completing this data normalization effort for nearly all of Hawaii Island in the next few months. We hope you will agree that the work will be worthwhile and improve REsearch for everyone.

Our Data Quality department is dedicated to exactly that: quality data. And Hawaii Information Service is always looking for ways we can improve. If you have questions or suggestions, please don’t hesitate to contact us.

HIS Marketing Admin 8:34 am on May 20, 2020  

Office Closed on Monday, May 25

The Hawaii Information Service office will be closed on Monday, May 25, 2020 in observance of Memorial Day. Normal office hours will resume at 8 a.m. on Tuesday, May 26.

If you need help using REsearch, please check out our knowledge base at help.hiinfo.com, or browse our library of videos on YouTube. If REsearch is not accessible, please leave a message on our emergency line by calling 800-628-3121 (or 599-4224 from Oahu) and pressing ‘*’ (star).

All of us at Hawaii Information Service would like to wish you and your colleagues a peaceful and reflective Memorial Day weekend!

HIS Marketing Admin 1:38 am on May 14, 2020  

Introducing Cloud CMA Live

Cloud CMA is a powerful Comparative Market Analysis and listing presentation tool that is included in REsearch. And now, Cloud CMA is introducing a suite of new features available to you at no additional charge!

Cloud CMA Live is a truly interactive experience that allows you to take your presentation to new heights with live real-time MLS data at your fingertips that you can present from anywhere!

Cloud CMA Live pairs perfectly with the CMA reports you already know and love, adding live video support, engaging visuals, and greater interactivity.

Learn how this tool lets you present virtually, change your comps on the fly, and feature videos and links in a modern way. It’s time to win more listings with Cloud CMA Live!

Don’t miss this special live webinar just for you!

Introducing Cloud CMA Live:
Wednesday, May 20, 2020
10:00 a.m. via GoToWebinar

Register Now: https://attendee.gotowebinar.com/register/2918262596546867984

Unable to attend? You can watch the recorded video of the official unveiling of Cloud CMA Live here.

Do you want a more in-depth introduction to Cloud CMA? Check our monthly calendar of live training sessions! The next Cloud CMA class is at 1 p.m. on Friday, May 22.

HIS Marketing Admin 1:28 pm on May 8, 2020
Tags: RPR   

Live Webinars: The ABCs of RPR

Register now to gain an understanding of how to use RPR’s dynamic data and best-in-class tools to help attract, retain and lead clients to the closing table!

RPR is hosting special webinars just for Hawaii Information Service members next week. RPR is a member benefit of the National Association of REALTORS®, so you should take advantage of its powerful free tools to better serve your clients and customers.

Make the most of RPR’s tools and features, like sharing RPR reports on social media, checking in on past clients, and creating customized mailing lists. These features and more will be covered during these live workshops, so sign up today!

RPR is offering Hawaii Information Service members two free, live workshops next week:

Workshop #1:
Tuesday, May 12, 2020
8:00 a.m. via Zoom
Register Now: https://narrpr.zoom.us/webinar/register/WN_ctlAEk39T56kUeGA_xvtlw

Workshop #2:
Thursday, May 14, 2020
10:00 a.m. via Zoom
Register Now: https://narrpr.zoom.us/webinar/register/WN_XFJuI20UQoitA0HWniJAFA

HIS Marketing Admin 4:03 pm on May 4, 2020
Tags:   

New Virtual Open Houses in REsearch

Virtual real estate options are evolving rapidly to keep the market moving in the time of COVID-19, and so are we!

The REALTOR® toolkit is rapidly expanding, and one of the most important innovations in the industry is the Virtual Open House. You can now schedule and promote Virtual Open House events in REsearch, and continue to serve the needs of your clients remotely!

virtual-open-houses-on-dashboard-taller-2

Entering a virtual open house starts the same way as entering a conventional open house at the property. From the REsearch dashboard, click the ‘Open Houses‘ tab, then click the ‘New Open House‘ link on the left.

virtual-open-house-new

For a virtual open house, simply select “Virtual Open House” after entering the MLS number:

virtual-open-house-create-2

Finally, enter your virtual open house details. In most cases, this will be a registration link to a scheduled video conference via a service like Zoom, GoToMeeting, or Google Hangouts. (Remember to follow best practices to ensure that your virtual event is secure!)

If you are using a different service that does not use a meeting or event URL, we also support the ability to enter instructions in the “Notes” field instead. Do interested attendees need to text you to be included in an Apple FaceTime call? Do they need to connect with you on Microsoft Skype? Explain here.

We’re very excited to deliver this enhancement to support your important work! Please contact us if you have questions or comments.

How to host a Virtual Open House

Here are some resources to help you get started with Virtual Open Houses!

A Quick Refresher…

What are the different virtual options?

VirtualShowing5

Earlier this month, ShowingTime introduced the ability to set up virtual showings. A virtual showing is a private, live online video conference arranged between listing agents and buyer’s agents, similar to arranging a showing at the property.

VirtualOpenHouse5

We are now introducing the ability to schedule a virtual open house, which is the live, online video version of a conventional open house. It’s a scheduled event where the listing agent hosts multiple buyer’s agents and potential buyers to review, discuss, and ask questions about the property.

VideoTour5

Finally, don’t forget virtual and video tours. These are recorded, static on-demand presentations of a property. A virtual or video tour can be a simple video slideshow, a produced walkthrough of the property, or even an interactive 3-D model (like Matterport). Here’s how to add them to your listings!

More to come from Hawaii Information Service!

We know doing business today is challenging, and we are committed to helping you accomplish your goals and keeping the real estate market moving. We are excited to let you know about this latest enhancement, and please stay tuned as we share more tips and tools that can help you work #safeathome.

HIS Marketing Admin 8:47 am on May 1, 2020  

May 2020 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of May. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

May 4-8, 2020

May 11-15, 2020

May 18-22, 2020

May 25-29, 2020

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

    • PC-based attendees – Required: Microsoft Windows® Vista or newer
    • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
    • Mobile attendees – Required: Apple iOS 10 or newer, Google Android 4.4 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.