September Online Training Schedule

 *NEW! Orientation classes for New Agent Members have now been added to our class schedule starting this month.  Sign up now to build a solid foundation of REsearch knowledge and skills!
Sign up for one of our online training classes this September and…
  • Learn our trainers tricks & tips for farming
  • Brush up on your basics
  • Discover ways to attract new customers
Below are the online classes scheduled for the remainder of August.  To sign up immediately, simply click on the links below.  Space is limited so please RSVP soon!  If you are going to participate/watch as a group, only one person needs to sign up.  Remember, after you have participated, please make sure to fill out the survey or e-mail me your feedback so we can continue to improve upon our training efforts!  Mahalo.

September 1 – 6

Maps: Wednesday, September 2, 2009 – 9:30 AM to 11:00 AM HST
Registration Web Link:
September 7 – 13
Orientation: Tuesday, September 8, 2009 – 2:00 PM to 3:30 PM HST
Enter & Manage Your Listings and How to Utilize Forms: Wednesday, September 9, 2009 – 1:00 PM to 2:30 PM HST
Orientation: Thursday, September 10, 2009 – 10:00 AM to 11:30 AM HST 
Prospecting, Contacts & Calendar: Thursday, September 10, 2009 – 1:00 PM to 2:30 PM HST
September 14 – 20
Update, CMA, Farming & Labels: Tuesday, September 15, 2009 – 2:00 PM to 3:30 PM HST 
Basics to Searching & Formats: Thursday, September 17, 2009 – 10:00 AM to 11:30 AM HST 
Orientation: Thursday, September 17, 2009 – 1:00 PM to 2:30 PM HST 
Live, In-Office Class on Oahu! REsearch TMK: Friday, September 18, 2009 – 1:00 PM to 4:00 PM HST
September 21 – 27
Basics to Searching & Formats: Tuesday, September 22, 2009 – 2:00 PM to 3:30 PM HST
Customizing & Downloads: Wednesday, September 23, 2009 – 1:00 PM to 2:30 PM HST
Prospecting, Contacts & Calendar: Thursday, September 24, 2009 – 10:00 AM to 11:30 PM HST
Maps: Thursday, September 24, 2009 – 1:00 PM to 2:30 PM HST 
Orientation: Friday, September 25, 2009 – 9:30 AM to 11:00 AM HST 
Enter & Manage Your Listings and How to Utilize Forms: Friday, September 25, 2009 – 1:00 PM to 2:30 PM HST 
September 28 – 30
Customizing & Downloads: Tuesday, September 29, 2009 – 1:00 PM to 2:30 PM HST 
Orientation: Wednesday, September 30, 2009 – 1:00 PM 2:30 PM HST
Instructions on how to register for the above webinars:
  • To register, please click onto the applicable link located below the class.  The link will then take you to the registration site.
  • Please complete all the required fields marked by a red asterisks (First Name, Last Name, Email Address, Phone, Organization AKA Office Name). 
  • Click “Register Now” to complete the registration process.  Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day. 
  • If you need login assistance, please feel free to contact our Customer/Technical Support team at (800) 628-3121, press # and then 457. 

System Requirements

  • PC-based attendees – Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista
  • Macintosh®-based attendees – Required: Mac OS® X 10.4 (Tiger®) or newer

 Questions? Comments?  I’d love to hear from you!  Please feel free to e-mail me at or call directly at (808) 748-8759 or toll free 1-800-628-3121 ext. 159.

New Gallery Ad Enhancements are LIVE!

The enhanced Gallery Ads are now live, and can be found via the easy to access links on the homepage of (highlighted below in yellow)!

Gallery Ad Links on HIS Homepage_for blog

 What’s New?

  • New and Improved Layout
  • Linked Directly from the Front Page of
  • Rotation of Ads For Maximum Exposure
  • Expanded, Detailed Profile Pages
  • Direct Links to Your Twitter and Facebook Profiles
New Gallery Ad Layout!
New Gallery Ad Layout!


For those of you who have a Gallery Ad, if you would like to update any of your information or add links to your social network profiles we will be happy to do so!  Just e-mail Michael Torres at for assistance.

If you don’t have a Gallery Ad and would be interested in getting one, please contact our account manager, Colleen Yasuhara at or via phone at 808.748.8751.

Gallery Ad profile pages have been expanded!
Gallery Ad profile pages have been expanded!


Have a great rest of your day!



Coming Soon: Gallery Ad Enhancements!

We know how important your online marketing efforts are, which is why we’ve recently made a number of enhancements to our Gallery Ads!  More prominently placed and designed to match the new look and feel of the website, the new and improved Gallery Ads have been designed to provide better exposure and more complete information.
What’s New?

  • New and Improved Layout
  • Linked Directly from the Front Page of
  • Rotation of Ads For Maximum Exposure
  • Expanded, Detailed Profile Pages
  • Direct Links to Your Twitter and Facebook Profiles

Showcase Your Social Networks

Twitter imageFacebook image 
We know that there are more ways than ever for people to contact and connect with you. Now, we’re happy to include links to your Twitter and Facebook accounts on your new profile page.  If you would like us to add Twitter or Facebook icons to your Gallery Ad, please send Michael Torres at the link to one or both and we will get those set up for you.
Stay Up to Date!
With the unveiling of our new Gallery Ads, now is the perfect time to update yours with the latest information. We’d be happy to help you update your Gallery Ad photo, contact information, and agent bio. Simply e-mail anything you want changed to Michael Torres at
Here is what the new Gallery Ad pages, with rotating placement, will look like:

 New Gallery Ad Layout_8.19  

And the new profile pages…

Gallery Ad Profile Feature

Questions? Contact your account manager today!  

Colleen Yasuhara
Toll Free: 1-800-628-3121 ext. 151 | Direct: (808) 748-8751

Sex Offender and Census Data Removed From REsearch

Just a quick note…

We have removed the sex offender and census data from REsearch. This change is the result of feedback we received from our membership, which noted that the information was often inaccurate and hampered more than helped the listing process. As a result, our board recently voted to have it removed.

This change is effective immediately, and you will no longer find this information on the external link page within REsearch. If you have any questions or comments regarding this change, please do not hesitate to contact Product Manager Bob Schoenthal at or at (808) 748-8753.

If you are interested in locating this information however, you can find it on the following sites:


Mahalo and have a great rest of your week!

Updates on IE8 and Security Settings

Please make note of the following changes that have occurred in regards to the compatibility with Internet Explorer 8 as well as with the security settings within REsearch, and make any necessary changes using the instructions below.

  • For smooth operation of IE8 with REsearch, you must make sure that the Compatibility View is enabled. For instructions on how to do this, please refer to the guide in REsearch’s help menu, which can be accessed by Members by clicking on the following link:
  • REsearch was updated last week and it seems that in the process, the security settings were reset and as a result some users are experiencing problems when attempting to email or use forms. To fix this you will need to add Hawaii information as a trusted site in your security settings. For help on how to do this, please refer to the REsearch help guide which will walk you through the process. Members can access it by clicking on this link:


Questions? Need further assistance? Please contact our Customer Service Team.

Direct: 808-599-4224
Toll Free: 1-800-628-3121

Join Our Social Networks

AL Twitter Post_450 
Quick Reminder:  If you don’t already, remember to follow us on Facebook and Twitter for frequent and valuable updates on what is going on at HIS, as well as in the industry at large.  Software updates, maintenance notices, prices dropping, how best to market yourself – we cover the gamut of topics to keep you informed and help your business continue to grow.

Not on either of these social networks?  The links below will take you directly to our pages on these sites, and can also be used to sign up for your own account…just don’t forget to connect with us once you’ve done so!

Hawaii Information Service – –

Hawaii Information Service- –

Questions?  I’d love to hear from you?  Please don’t hesitate to contact me via e-mail at or by phone at 808-748-8759.  Have a great rest of your week!

Blog Software Updated To Newest Version of WordPress – 2.8.2

It’s official, we are now running WordPress version 2.8.2!  More polished and user friendly, you will find that the Dashboard and user interface have been significantly reorganized, but that all the basic features and functions are still there. As you use it, you should see an improvement in the performance of the blog post editor, allowing more control over formatting and image uploads and placement.

New and improved Dashboard!


Happy Blogging!

Photo Captions Now Viewable on!

You’ve asked and we’ve delivered!  We’ve upgraded the property detail pages on so that listing photos now include the captions you’ve entered into REsearch.
Photos are a key part of a listing’s appeal, and captions are an important way to add context — is this a view of the property, or from the property? Is this the master bedroom? Many MLS systems don’t support captions, so we’re glad to offer the feature in REsearch.  And with this upgrade, we’ve further made captions available to potential clients and the public, not just other MLS members.


The caption display takes it a step further than on the former, including them both as image labels and displaying them in the photo “lightbox,” which works in all modern browsers – just hover over the photo thumbnails to see the captions!
If you’ve not previously included captions with your listing photos (and most of you don’t), we hope this upgrade and wider visibility encourages you to use them to benefit fellow agents and consumers alike!

Please Remember to Update Your Listing’s Tax Info!

Just a Friendly Reminder…

Hawaii Information Service The assessment values and annual tax information for the fiscal year from 7/1/2009 to 6/30/2010 has been updated in the REsearch TMK database, however, it was not done in the MLS database so as not to alter your listings without consent.

Important: To ensure that your listings are up to date, please make sure to check the TMK records for the revised assessment value and annual tax information and make any necessary changes.


Attention All HIS Maui Customers…

Put Your Business On The Map With An Ad In

The Maui TMK Street & Condo Mapbook!



Don’t miss out on a chance to be one of three advertisers in the coveted Maui TMK Street & Condo Mapbook.  Like real estate, ad space is all about location, location location, which is why we’ve saved the best for you, our valued Maui customers.  Build your customer traffic by placing your ad on either the inside front cover, back cover, or inside back cover.  Reserve your space before Friday, August 7th for a 50% savings!
With a long-standing reputation for accuracy and thorough information, the Maui TMK Street & Condo Mapbook — distributed at retail stores island-wide — is the go-to map book for both locals and visitors alike.  Chock full of street and land maps, condo listings, points of interest and so much more, your ad is sure to catch the attention of users as they refer to this helpful guide over and over again.


  • Space still available on: Back Cover, Inside Back Cover, & Inside Front Cover.
  • Distributed island-wide in: Longs, 7-11, Costco, K-Mart and so much more.
  • Initial run of 5,000 books
  • Books with your ad in them are a great gift idea for new or existing clients!
  • Secure your space before Friday, August 7th for a 50% savings!

Ad Specs: All Ads will need to meet the following standards

  • 6″x9″ with 1″ bleed
  • 300 dpi, cmyk
  • Saved as a PDF


Example of a past Back Cover ad
Example of a past Back Cover ad

Questions?  Want more information on how to secure a spot in the Maui TMK Street & Condo Mapbook?
Contact Our Account Manager:
Colleen Yasuhara
Direct: (808) 748-8751
Toll Free: 1-800-628-3121 (ext. 151)