Check Out the New Cloud CMA!

The best Comparative Market Analysis (CMA) tool in the industry is getting even better!

Cloud CMA is built into REsearch and is provided as a free member benefit! Hawaii Information Service members have created more than 40,000 Cloud CMA reports since it was introduced in 2011. Next month, Cloud CMA is rolling out a new design, and several new features!

New Look & More!

The new Cloud CMA has been re-designed to help you give even better listing presentations.

Every page has been re-designed, including a new modern theme set for a fresh new look. A new larger map makes it easier to review listings and exclude comps. You can easily add a listing (and even add off-market properties). And the library of available report sections include new and updated content!

As always, Cloud CMA works on any device, meaning you can start a report on your phone, fine tune it on your laptop, and present it on your tablet!

Switch to the New Cloud CMA Today!

The new Cloud CMA design will go live on January 1, 2019, but you can switch over now! Just click the “New Cloud CMA” link at the top of any Cloud CMA screen:

Want to take a closer look at the new Cloud CMA? Check out the blog post announcing the upgrade or check out the library of Cloud CMA how-to videos.

We also offer live training webinars every month, which includes classes on REsearch CMA and Cloud CMA!

ShowingTime is Now Available in REsearch!

Schedule-a-Showing-icon_xlShowingTime is now available in REsearch! You now have access to an industry leading scheduling solution that will save you time and effort in requesting, confirming, and managing property showings.

ShowingTime also provides a mobile app and can send text messages to make, review, and approve requests while on the go!

Everything You Need to Know in 30 Minutes!

ShowingTime hosted several Quick-Start Training webinars just for HIS members, and you can watch a recorded session here:

You should also check out the ShowingTime Overview in our Knowledge Base help site.

Schedule Showings Anytime, From Anywhere!

ShowingTime makes it easy for members to show and sell listings, reducing scheduling issues by simplifying the showing request and confirmation process, enabling members to work efficiently while on the go.

Benefits for Listing Agents and Offices:

  • Generate showing requests 24/7
  • Eliminate repetitive calls from agents checking availability
  • Automatically notify sellers about showings, feedback

Benefits for Showing Agents:

  • Point and click/tap to request showings 24/7
  • Control your showing schedule
  • Eliminate surprises by reviewing showing instructions
  • Communicate more efficiently with listing agents and offices

Use the ShowingTime App While On the Go!

showingtimeappIn addition to managing ShowingTime appointments on the web via REsearch and via text message, you can also use the free ShowingTime mobile app! The app allows you to:

  • Schedule or confirm showings
  • See upcoming showing appointments
  • View showing instructions
  • Respond to showing feedback requests
  • Get push notifications of showing requests and confirmations
  • Search listings in your MLS
  • Add activities (open houses, etc.) to listing reports

With your free ShowingTime for the MLS account, there is no username and password to use the app. You only need to connect your account to the app through a special email sent to your smartphone! Click here to learn how to activate the ShowingTime mobile app.

Download the ShowingTime Quick-Start Guide


If you are already a customer of ShowingTime and use other services like ShowingTime Appointment Center, please contact ShowingTime to learn how to connect all your services and get the most out of ShowingTime’s integrated agent solutions!

VIDEO: Copyright Program Follow-Up

Nearly all members have agreed to the updated copyright terms in REsearch. Thank you! With the agreement deadline of March 1 coming up, we’re back with a quick update, and also answer a follow up question: “When does HIS assert copyright over listing data?” We explain how the SLAA determines which listings are included in our quarterly copyright filings.

For the full details on the copyright update, please click here:

Latest REsearch Enhancements

We’re happy to deliver another set of improvements to REsearch, inspired by valuable feedback from members like you!

Printable Infographics


We already provide monthly market statistics infographics for Kauai and Hawaii Island, which are designed to be easily shared online. We are now providing these same infographics in higher-resolution, printable PDF format as well! This pairs well with the more detailed PDF reports you can get from our new market stats presentation.

Easier Code Lookups for Sale Reporting


When reporting a sale in which the buying agent is not a member of HIS, you are prompted to provide a non-member code instead of a Sold Agent ID in REsearch. To make it easier to find the correct non-member code, we’ve added a link to the Report Sale screen under the Listings Menu to the non-member code list in our Knowledge Base!

For reference, here are the codes you’ll find:

  • 1799 – Buyer Not Represented
  • 2311 – Non Participant: Real estate agent on Hawaii Island or Kauai who is not a member of HIS.
  • 9033 – Oahu Reciprocal Agent – Real estate agent on Oahu who is not a member of HIS.
  • 9035 – Maui Reciprocal Agent – Real estate agent on Maui who is not a member of HIS.
  • 9036 – Mainland Reciprocal Agent – Real estate agent on mainland who is not a member of HIS.
  • 1792 – For Sale By Owner (FSBO)
  • 2309 – Developer

Also: Updates for Co-Listors, Tax History, Email!

Here are a few other improvements we’ve made this month:

  • Co-Listors can now update listing photos, even when affiliated with a different brokerage.
  • Tax history data is more clear, with REsearch showing what we received from each county or N/A (instead of $0) if not available.
  • Friendlier prospect email headers for email systems that display them, removing “noreply” and personalizing for each agent.

These are only the first REsearch enhancements of 2018, and there are more improvements to come! If you have a suggestion to make REsearch work better for you, please don’t hesitate to get in touch! As we hope these updates demonstrate, we’re proud to be able to be responsive to your needs and deliver improvements to better support you!

Support for Larger Photos in REsearch

More Good News in 2017: Better Looking Pictures!

You can now upload larger photos for your listings! This upgrade supports four times the resolution (twice the width and height) of our previous system!

We’re thrilled to be releasing this REsearch enhancement, which will increase the quality of photos shown in the MLS, as well as photos that are distributed to real estate websites and apps.

Also good news: you do not have to do anything differently to take advantage of this upgrade. When you next upload listing photos to REsearch, the photo loader will automatically optimize your images for the higher maximum resolution.

If you engage a professional photographer to generate pictures specifically for the MLS, be sure to let them know they can now provide images sized up to 1200 by 800 pixels. You can specify these dimensions when using your own photo editing tools as well.

But if you do not upload larger photos, don’t worry… photos in REsearch at the previous default dimensions of 600 by 400 pixels will display as they always have!

For the most part, photos will continue to be displayed in REsearch at the same sizes as always, scaled down to fit different screens and formats. Even scaled to fit REsearch, however, higher-resolution images should result in better looking photos across the board!

How to see higher resolution images in REsearch:

If you want to view listing photos at full size, click the photo camera icon to view a grid of photo thumbnails, then double click on photos to expand them. This will show listing photos at their largest saved dimensions, both 600×400 and 1200×800.

Want to learn more? Check out this article on REsearch listing photo requirements on our Knowledge Base.

This is only the latest REsearch enhancement delivered this year that is inspired by your valuable feedback. (We introduced tax history last week!) And there are more improvements to come!

If you have comments on this addition, or have a suggestion to make REsearch work better for you, please don’t hesitate to get in touch! In the mean time, we will continue our work to ensure that REsearch is the best and most powerful real estate tool for Hawaii.

Hawaii Island Permits Update

We have added information on more than 21,000 Hawaii County building permits to REsearch! This update comes after our Honolulu County permit data update earlier this year, which added information on more than 78,000 Oahu permits.

For Hawaii Island, this update focused on updating our building permit information from September 2012 to today. As a result, REsearch now provides information on more than 347,000 Hawaii County building permits dating back to the 1960s!


We gratefully acknowledge the support of Hawaii County offices in making this information available in REsearch. And we are still working on providing even more permit and other property information available for all islands!

REsearch Update: More Information is Better!

We’re keeping the momentum going with another set of updates to REsearch as we head into a new month! Open Houses will get more exposure, vacation rental and condo properties will get more information, and other small improvements are now live!

More Visibility for Open Houses


You have always been able to view and enter Open House information in REsearch, but to help you make the most of these important sales opportunities, we’re also making Open House information more available beyond the MLS.

Firstly, Open House information is again available on, both on property detail pages as well as on a brand new Open Houses page.

Secondly, Open House information will now be made available to websites and apps, including the Hawaii REsearch MLS app for iOS and Android devices. This will soon include our IDX offerings as well as our RETS data feeds. For more information on these platforms, please get in touch!

More Information for Rental & Condo Properties

In order to make the best and most complete information available to everyone, there are new required fields on the REsearch listing input form for certain property types.


For Residential and Condo listings, under “Vacation Rental Information,” the primary field has been renamed to “Short Term/Vacation Rentals Allowed?” The “Yes”/”No” answer to this question — qualified under state, county, HOA or house rules — is now required.


And for Condo listings, the fields “Management Company” and “Management Company Phone” are also now required.

Work With Multiple Listings on the Dashboard


The REsearch dashboard includes a “Today” section that shows the latest listing activity across the system. Now we’ve made it possible to select multiple listings on the dashboard and perform the same actions that you have available when viewing search results.


Bonus: Did you know you can customize the “Today” section to show only specific islands, property types, or listings that match other criteria? Learn how!

Link to County Sketches


For Honolulu properties, in addition to the new ability to download building sketches rendered in REsearch, you can now click “Open County Site” to be taken to the county sketch.

Other Square Footage


We’ve added additional square footage fields to the popular MLS Mid format: “Other SqFt (Total),” “Garage Area (Total)” and “Carport Area (Total).”

Setting to Open Street View in New Window


If you’d rather have our new Street View links open Google’s interactive panoramas in a new browser tab or window, we’ve added a new ‘Street View’ option to the ‘Settings’ menu. Just select ‘Show street view in a new window/tab’!

Ability to Sort Contacts in Email Compose Window


Now that you can import your contacts into REsearch, you may have many more contacts to scroll through. We’ve added quick alphabetical sort buttons to help you find contacts faster.

Featured Video: Customize Your Search

You can put your most used and favorite fields on top, hide fields that you don’t use, and optimize REsearch to get you the specific information you need faster!

See all of our Quick Tip videos!