Waiver Applications & Renewals Due Friday! Please share this with your fellow brokers and agents!
The next billing for credit card and ACH customers is Monday, July 2, 2012. Payments by check are also due by Monday, July 2.
If you have already made payment or submitted your paperwork, please disregard this notice. Thank you!
Please contact us before the billing occurs if you would like to make any changes to your billing. If you need to change your payment account, please go to this link:
Print and complete this form, sign it and fax your new Exhibit C to (808) 524-6874. Please note that your broker does not have to sign this form if you are only changing your account information. If you need to change your payment frequency, please notify us by one of the following methods:
- Call HIS Accounting at 1-800-628-3121, ext. #454 or #163.
- Send an email to Accounting@HawaiiInformation.com or Michelle@UseREsearch.com.
It is the responsibility of the PB to ensure that the fees that are due are paid by the 10th of each month or service may be interrupted for the entire office on the 11th. Each PB is responsible for his/her own agents. If an agent is not able to pay the required MLS fees, the PB has the following options:
- Release the agent, placing their license on inactive status with DCCA, and providing a copy of the release to HIS BEFORE the July 1st billing. The agent’s signature is not required.
- Loan the agent sufficient funds to pay the MLS fees due.
- Pay the fees due on behalf of the agent.
The PB is responsible for managing the roster for his/her office. Fees will continue to be billed until a copy of the DCCA change form is received by HIS from the PB.
As always, we appreciate your cooperation and your business.
Waiver applications/renewals are also due now!
If you have agents, assistants, or other staff that qualify for an MLS Waiver, applications and renewals are due immediately! Waiver Applications for the new fiscal year beginning July 1, 2012 through June 30, 2013 are due by June 30, 2012.
Waiver applications for the July 2012 to June 2013 period will automatically expire on June 30, 2012. Anyone who is currently under waiver and wants to continue accessing the MLS service under a waiver application must submit a new waiver application by June 30th of each fiscal year. This affects all licensed support subscribers, property managers and time-share agents. Waivers are also required for each partner or officer, director or shareholder who has a license, but does not engage in sales activity. Click here to obtain the Waiver Application form.
In observance of Independence Day, our offices will be closed on Wednesday, July 4, 2012. Normal office hours will resume on Thursday, July 5, 2012. Normal Office Hours are Monday – Friday: 8:00 a.m. to 5:00 p.m.
In the event of emergency, you may leave a message in our emergency voice mailbox by calling the main office number and pressing * (star). Leave your message and our phone system will notify our on-call staff that there is an emergency message. Call 1-800-628-3121 if calling from the neighbor islands, or 599-4224 if calling from Oahu.