Monthly Archives: October 2020

HIS Marketing Admin 9:38 am on October 22, 2020  

November 2020 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of November. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

November 2-6, 2020

November 9-13, 2020

November 16-20, 2020

Rescheduled

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

    • PC-based attendees – Required: Microsoft Windows® Vista or newer
    • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
    • Mobile attendees – Required: Apple iOS 10 or newer, Google Android 4.4 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via training@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

HIS Marketing Admin 4:39 pm on October 13, 2020  

We’re Working for You from Home!

As you may know, the Hawaii Information Service ʻohana has been working remotely, and so far, we are pleased to report that there have been no interruptions in service or other issues as a result of the transition.

As we continue to provide our highest level of service even from our respective homes, we know many of you have also found great success in adapting to remote work.

We would like to remind you that during this time, you may receive phone calls from us from unfamiliar phone numbers, as our front-line team members reach out from their home and cellular phone lines.

We understand that you may not answer phone calls from unknown numbers as a general rule, and we will be sure to leave a voicemail message if so.

Fortunately, you have always been able to reach us at our main office phone number at (808) 599-4224. Our phone system is able to forward calls and messages to our respective locations.

We hope this message finds you, your colleagues, and your loved ones safe and well. And we look forward to the day when we all can work and play again without limitation.

Until then, we are here for you, from anywhere!

(As always, if you feel you have received anything less than excellent service, we’d like to hear from you, too!)