Training Schedule for August

Below is the schedule of upcoming online training classes for August. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch.

Descriptions of each webinar can be found here. To sign up immediately, simply click on the links below. Space is limited so please RSVP soon! If you are going to participate/watch online classes as a group, only one person needs to sign up.

This Week

The Basics
Thursday, July 29, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/172000771

Update & CMA
Friday, July 30, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/290586322

Contract Forms & Downloading the Roster
Friday, July 30, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/912399891

August 2-6, 2010

Maps I
Tuesday, Aug. 3, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/884966570

Maps II
Tuesday, Aug. 3, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/637614802

Advanced Search Techniques
Friday, Aug. 6, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/860350867

The Calendar
Friday, Aug. 6, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/774115962

August 9-13, 2010

The Basics
Tuesday, Aug. 10, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/793537523

Basics to Formats
Tuesday, Aug. 10, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/775772251

Orientation
Thursday, Aug. 12, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/226103731

Basics to Searching
Thursday, Aug. 12, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/836731082

How to Enter & Manage Listings
Friday, Aug. 13, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/570670906

Prospecting & Contacts
Friday, Aug. 13, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/535529050

August 16-20, 2010

Maps I
Tuesday, Aug. 17, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/309274915

Maps II
Tuesday, Aug. 17, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/578000859

Contract Forms & Downloading the Roster
Wednesday, Aug. 18, 2010 from 9:00 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/691819315

Update & CMA
Wednesday, Aug. 18, 2010 from 11:00 a.m. to 12:30 p.m.
Register: https://www2.gotomeeting.com/register/491704882

Downloading
Friday, Aug. 20 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/937218219

Customizing
Friday, Aug. 20, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/315914659

August 23-27, 2010

The Calendar
Thursday, Aug. 26, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/821594210

Prospecting & Contacts
Thursday, Aug. 26, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/652200835

The Basics
Friday, Aug. 27, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/692185899

How to Enter & Manage Listings
Friday, Aug. 27, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/439011675

August 30-September 3, 2010

Basics to Searching
Tuesday, Aug. 31, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/656852347

Basics to Formats
Tuesday, Aug. 31, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/643024275

In-Person Training

REsearch TMK
Friday, August 20, 2010 from 1:00 p.m. to 4:00 p.m.
Register: Log into REsearch and find the Training Calendar under ‘RETools.’

Instructions on how to register for online classes:

• To register, please click on the applicable link located below the class. The link will then take you to the registration site.
• Please complete all the required fields marked by a red asterisks (First Name, Last Name, Email Address, Phone, Organization AKA Office Name).
• Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
• If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121 , press # and then 457.

Remember, after you have participated, please make sure to fill out the survey or e-mail me your feedback so we can continue to improve upon our training efforts! Mahalo.

System Requirements for Online Classes

• PC-based attendees – Required: Windows® 2000, XP, Vista, Windows 7
• Macintosh®-based attendees – Required: Mac OS® X 10.4 (Tiger®) or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hawaiiinformation.com or call (808) 599-4224 or (800) 628-3121.

Data Input and Other Improvements

With the restoration of Condos as a Property Type in REsearch 4.4, we are now focused on providing a simpler, shorter data input form. Working from your considerable feedback, our staff, product advisory teams and Board of Directors hope to deliver a form with fewer fields (and fewer required fields), allowing you to more quickly get your listings into the system.

In the mean time, we have made some changes to REsearch today to make it easier to navigate the data input form. Along with these improvements, we’ve released a number of additional fixes with REsearch 4.4.1, detailed below.

More Visible Required Fields

While a shorter data input form is on the way, we’ve made it easier to find required fields as you input listings in REsearch. Firstly, we’ve made required fields more visible with larger red asterisks:

We have also relocated and rephrased the the tab key settings to emphasize that you can set the data input form to jump to the next empty required field by hitting the ‘Tab’ key. With this setting, you can quickly enter or review only those fields required to input and release a new listing.

REsearch 4.4.1 Release Notes

In addition to data input form improvements, a number of fixes have also been implemented since the release of REsearch 4.4 on July 8. A total of 72 tickets are now fixed in REsearch 4.4.1, including:

• 14274 – Fixed right-hand scroll bar on REVO.
• 14375 – Changed “OLD” to “Prev” in display format.
• 14548 – Fixed issue with TMK history displaying in combined MLS searches.
• 14601 – Corrected DOM resets when trasferrng listings  to another broker.
• 14608 – Improved display of ‘Market IQ’ in REVO (see below).
• 14614 – Fixed error when putting in Condo Fees and Maintenance Fees.
• 14628 – Fixed error preventing listing updates.
• 14678 – Added disclosure section to MLS Mid.
• 14682 – Fixed issue with downloading Labels in CSV format.
• 14734 – Fixed issue with rentals appearing in non-rental searches in Mid format.

Notably, the Market IQ section was updated on REVO to better reflect what you will see in the actual Market IQ program.  Now you can easily see what you have had listed since January 1st, and what you have sold since January 1st.  Previously these numbers were mixed together.  Office listings and sales have also been separated for easier viewing.

In addition, several Condo Guide and HAR form documents were updated.

What’s Next

Our development priority remains streamlining the data input form, including reducing its length, reducing the total number of fields, and reducing the number of required fields. We have received a great deal of feedback relating to the form, and appreciate any additional thoughts you might have as we move forward with this initiative. Your feedback and suggestions have been an important part of the process, so please don’t hesitate to let us know how we can improve REsearch, and how we can serve you better.

Condos are Back

Condos have been restored as a simple property type with REsearch 4.4. The upgrade was completed early this morning. We’d like to thank you for your feedback, support, and patience over the past few weeks, and following this change, we look forward to implementing additional improvements to ensure REsearch remains a vital and useful tool in growing your business.

Below, please find a summary of changes you’ll find in REsearch 4.4, beginning with the condo type. We’d also like to provide some updated tips on listing and searching for properties in REsearch.

REsearch 4.4 Changes

Here is a summary of changes included with today’s REsearch 4.4 release. Going forward, we plan to provide more frequent and detailed updates on enhancements and fixes made to REsearch.

• Restored “Condo” as a Property Type.
• Moved “Terms Acceptable” section from “Listing Details” to the top of “Financial Details.”
• Combined “REO” and “Lender Sale” options into a single “REO/Lender Sale” option, and moved it from “Restrictions on Commission” to “Disclosures.”
• Removed “Due on Sale” and “Seller Financing” options from “Terms Acceptable.”
• Removed “Relative of Licensee” from “Disclosures” section.
• Removed “Yard Space” and “Vacant Area” from “Fencing Section” of “Property Details.”
• Removed “Subject to Replacement Property” from “Sale Condition.”
• Added “Fiber Cement Siding” to exterior options under the “Building” section.
• Added “Upon Recordation” to “Possession.”
• Under “Fees,” clarified values are monthly for community, master dev and condo fees, and are annual for other fees.

How to List Condo, Residential, and Res-Condo Properties

With the 4.4 release you will want to pay renewed attention to how you list your properties.

If you are listing a Residential property, you will want to list it as:

• Property Type: Residential
• Subtype: Attached (if the building is attached to another building), Detached (if it’s a stand-alone a building), Ohana/ADU -Permitted (This is if the property is a permitted Ohana), Under Construction (Building is between 1% and 99% complete)
• Ownership: Full (If you will own full rights to the property), Fractional (If you own a portion of the property), or Timeshare (where you own a portion of time to use the property)
• Tenure: Fee Simple (Full Ownership) or Leasehold (You lease the property for period of time)

To List a Condo:

• Property Type: Condo
• Subtype: Attached (Your typical Condo in which the unit is attached to other units) or Detached (By all definitions it registered as a Condo however it’s a free standing unit)
• Ownership: CPR (This is typical Condo ownership), Co-Op, (When you purchase a Unit, you are really purchasing Shares into the corporation), Fractional or Timeshare
• Tenure: Fee Simple or Leasehold

To List a Res-Condo:

• Property Type: Residential
• Subtype: Attached or Detached
• Ownership: CPR (Meaning that even though this is a house, the land has been CPR’d and there may be an association that handles common areas)
• Tenure: Fee Simple or Leasehold

If you still have questions about how to list a property, please don’t hesitate to call us. An improperly listed property may never be seen by potential buyers! So if you’re unsure, contact us and we can help.

How to Search for Properties

“Less is More” with REsearch. The fewer parameters you put in, the more properties you will find. By bringing “Condo” back as a property type, you now only have to select “Condo” to find your condos. You can use the Subtype, Ownership and Tenure fields to further drill down to a specific property, but you will no longer need to do so.

To find a condo, simply click on “Condo” under “Property Type.” If you want to find only fee-simple condos, simply choose “Condo” as your property type, and “Fee Simple” as your land Tenure.

If you want to find residential properties without condos, choose only the “Residential” option under “Property Type.” The Subtype, Ownership and Land Tenure will only help you drill down further to a specific property.

Also, please note: Fractional and Timeshare listings will automatically be excluded from searches. If you wish to search for these, you must add them using the “Ownership” field.

Again if you have any questions, please contact us.

What’s Next

Restoring Condos as a Property Type was our top priority, and we are glad to be able to implement this change today. However, we know that there is much more that we can do to improve REsearch.

In the next few weeks, our development priorities will focus on streamlining the data input form, improving our many print and display formats, and cross-platform browser support.

In this latest release, as with all REsearch releases, your feedback and suggestions have been an important part of the process. Please don’t hesitate to let us know how we can serve you better.

Downtime Reminder for July 7

A quick reminder as we enter the Independence Day holiday weekend: REsearch will have scheduled downtime beginning at 8 p.m. on Wednesday, July 7. Please mark your calendars, and be sure you have completed your work in REsearch before this time. The data conversion process will take roughly five hours, and internal testing will commence immediately to ensure REsearch is available first thing in the morning.

Preparing for REsearch 4.4

This downtime will primarily allow us to restore Condos as a Property Type in REsearch. There will be other minor changes as well. If you’d like a more detailed preview of what’s coming in REsearch 4.4, we have scheduled live webinars where we will be happy to walk you through the changes. Sign up for one of these webinars today by clicking your preferred time below:

• 10 a.m. HST on Wednesday, July 7
• 2 p.m. HST on Wednesday, July 7

We’d also encourage you to review the listing tips we shared in our last announcement, as well as the helpful list of definitions provided in our online help to better understand the many types, subtypes, and ownership options available.

Please have a happy 4th of July!

Rules Change Reminder

Short Sale Listings must be changed to “C” if the Sellers have accepted offers, effective July 1, 2010.

As announced earlier this month, there has been a policy change regarding Short Sale listings. Effective today, the status on all Short Sale listings must be changed to “C” or “U” if the sellers have accepted offers. If you have Active listings for properties that may be subject to short sale for which the sellers have accepted offers, please change the statuses to “C” or “U” as soon as possible.

While HIS does not have access to information that will tell us when offers have been accepted by the sellers, we do respond to reports from members who upon inquiring with the listors of short sale listings find out that offers have already been accepted by the sellers.

Please remember to include the verbiage “Potential short sale” in the Private Remarks for all short sales listings. Listors may include mention that the listings are of properties that may be subject to short sale in the Public Remarks if the sellers consent to it.

We have received feedback upon the announcement of this change in policy equally for and against the change.

The members who voiced objections to the change mentioned that not all properties qualify for the HAFA program and that participating HAFA servicers are not adhering to the program approval timelines. They also mentioned that other brokers will not consider showing contingent properties to their buyer clients and that it affects their ability to continue marketing their properties for their seller clients.

The members who support the change were relieved that they and their clients would expend less effort, time and expense in pursuing properties that are not really available and that their offers, if accepted, are behind other offers already accepted by the sellers. Sometimes the expenses incurred in seeing these properties involved air fare and accommodations by prospective buyers who saw the properties as active in the public website who decided to fly from off-island to see them.

After evaluating the feedback, it was decided that the policy change will remain since it is the interest of the public and prospective buyers that is served by it. The prospective buyers and their brokers and agents should be made aware of contingencies associated with the listed properties. There may be liability exposure in withholding information about contingencies even if the information is withheld in the interest of preserving the sellers’ marketability of the listed properties.

Please remember that under the Contingent (aka “Active/Contingent”) status, the properties may still be marketed and shown for the purpose of obtaining back up offers. Members are encouraged to include contingent listings in their searches.

Administrative Note

Our office will be closed on Independence Day, Monday, July 5, 2010. Normal Office Hours will resume on Tuesday, July 6, 2010, Monday – Friday: 8:00 a.m. to 5:00 p.m.

In the event of emergency, you may leave a message in our emergency voice mailbox by calling the main office number and pressing * (star). Leave your message and our phone system will notify our on-call staff that there is an emergency message. Call 1-800-628-3121, if calling form the neighbor islands or 599-4224, if calling from Oahu.

July Training Schedule

Below is the schedule of upcoming online training classes for July. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch.

Descriptions of each webinar can be found here. To sign up immediately, simply click on the links below. Space is limited so please RSVP soon! If you are going to participate/watch online classes as a group, only one person needs to sign up.

This Week

Basics to Formats
Thursday, July 1, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/400728859

Prospecting & Contacts
Friday, July 2, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/397349922

Farming & Labels
Friday, July 2, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/942242610

July 5-9, 2010

Customizing
Tuesday, July 6, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/965354218

Downloads
Tuesday, July 6, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/705651835

Basics to Searching
Thursday, July 8, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/840617219

Advanced Search Techniques
Thursday, July 8, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/698549099

Orientation
Friday, July 9, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/367688178

How to Enter & Manage Listings
Friday, July 9, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/878010930

REsearch 4.4: Return of Condos as a Property Type
Friday, July 9, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/333443403

June 12-16, 2010

Contract Forms & Downloading the Roster
Wednesday, July 14, 2010 from 9:00 a.m. to 10:30 a.m.
Register: https://www2.gotomeeting.com/register/469604003

Update & CMA
Wednesday, July 14, 2010 from 11:00 a.m. to 12:30 p.m.
Register: https://www2.gotomeeting.com/register/170007106

Maps I
Thursday, July 15, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/425730171

Maps II
Thursday, July 15, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/577117235

The Basics
Friday, July 16, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/240002890

How to Enter & Manage Listings
Friday, July 16, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/210892499

July 19-23, 2010

Prospecting & Contacts
Tuesday, July 20, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/209834571

Basics to Searching
Tuesday, July 20, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/931317298

Basics to Formats
Thursday, July 22, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/543751946

Orientation
Thursday, July 22, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/258924946

Customizing
Friday, July 23, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/805551171

Downloads
Friday, July 23, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/320767914

July 26-30, 2010

How to Enter & Manage Listings
Tuesday, July 27, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/217880730

The Calendar
Tuesday, July 27, 2010 from 3:00 p.m. to 4:30 p.m.
Register: https://www2.gotomeeting.com/register/616145178

Farming & Labels
Thursday, July 29, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/422282618

The Basics
Thursday, July 29, 2010 from 2:30 p.m. to 4:00 p.m.
Register: https://www2.gotomeeting.com/register/172000771

Update & CMA
Friday, July 30, 2010 from 9:30 a.m. to 11:00 a.m.
Register: https://www2.gotomeeting.com/register/290586322

Contract Forms & Downloading the Roster
Friday, July 30, 2010 from 1:00 p.m. to 2:30 p.m.
Register: https://www2.gotomeeting.com/register/912399891

In-Person Training

REsearch TMK
Friday, July 23, 2010 from 1:00 p.m. to 4:00 p.m.
Register: Log into REsearch and find the Training Calendar under ‘RETools.’

Instructions on how to register for online classes:

• To register, please click on the applicable link located below the class. The link will then take you to the registration site.
• Please complete all the required fields marked by a red asterisks (First Name, Last Name, Email Address, Phone, Organization AKA Office Name).
• Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
• If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121 , press # and then 457.

Remember, after you have participated, please make sure to fill out the survey or e-mail me your feedback so we can continue to improve upon our training efforts! Mahalo.

System Requirements for Online Classes

• PC-based attendees – Required: Windows® 2000, XP, Vista, Windows 7
• Macintosh®-based attendees – Required: Mac OS® X 10.4 (Tiger®) or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hawaiiinformation.com or call (808) 599-4224 or (800) 628-3121.