As we head into a brand new year, Hawaii Information Service invites you to take a look back at highlights from your MLS for 2017… and get a quick preview of things to come!
We were able to save agents hundreds of extra clicks this year with our first set of enhancements in 2017, part of an ongoing effort to improve the usability and efficiency of REsearch. Whether simplifying the REsearch action menu, removing unused buttons, or saving a step during photo uploads, your feedback helped us find places where we could save everyone valuable time.
This was also a big year behind the scenes, with the completion of our comprehensive infrastructure upgrade. Improvements were made at every level: hardware, software, services and networking. This not only means better performance and reliability for the systems you rely on today, but also sets a strong foundation for a new generation of applications and tools.
Our REsearch development team was firing on all cylinders in 2017, and March brought an unprecedented series of enhancements to your MLS system! More loan information, more permits and searchable fields, plus search history, and market statistics improvements.
But wait, there’s more! On March 30 we released five more enhancements: Google Street View, map search and Market IQ upgrades, contact importing, and a new tool for appraisers! And once again, many of these upgrades came from suggestions and feedback from members like you. Thank you!
The REsearch enhancements kept flowing into the summer, and one of our bigger hits of 2017 was the addition of direct links to county websites!
Entering listings got easier, too, with a link to look up flood zones with the state FHAT tool, and new fields for residential and condo listings. Other updates included better visibility for open houses, a new mortgage estimator, downloadable building sketches, an improved External Maps format, and — last but not least — a self-service password reset tool!
This year also brought the debut of The HIS Singers, led by none other than CEO Faith Geronimo!
Price drops are always good news, and 2017 was the fourth year in a row inwhich HIS was able to provide an Annual MLS Special! It was our most popular promotion yet, with over 500 members taking advantage of the deal this year.
June also brought the annual Hawaii Business magazine “Top 100 Realtors” awards, in which HIS members were again well represented. Congratulations!
Following our comprehensive infrastructure upgrade, HIS kicked off its next behind-the-scenes project: upgrading our accounting, billing, and CRM systems. While this work is still underway, the first clear benefit for you came in July, when we were able to accept American Express and Discover Card payments in addition to Visa and Mastercard!
The big news over the summer was bigger photos in REsearch. With our upgraded infrastructure we were able to support listing photos with four times the resolution as before, meaning your properties look better than ever!
August also brought the addition of tax history to REsearch. Now you can see up to five years of historic tax information (including tax assessment values and historic exemptions) as part of the property basics shown in our TMK formats.
This year we announced that HIS would be partnering with Realtors Property Resource® (RPR®) to provide its real estate platform to our members. Created by NAR, RPR is 100% owned by Realtors®, providing data, analytics, and client-friendly reports exclusively for Realtors®.
This is a good time to remind you that the official RPR launch is coming up quick! There are special training sessions just for you during the week of January 8… click here to RSVP today!
The key REsearch enhancements delivered this fall focused on our maps, including the addition of a statewide satellite imagery base layer. This complements the aerial imagery layer, providing better overall coverage at all map zoom levels. As a bonus, we also made it possible to open an interactive map when clicking on the map in the MLS Mid format!
We also added a new collection of helpful links inside REsearch to make it even easier to find frequently-used resources on the web. Just click the “Links” entry on the main REsearch sidebar!
HIS became the first Hawaii MLS to partner with Remine, which provides real estate agents with a powerful property intelligence platform. When launched next year, you’ll be able to harness predictive analytics to identify new opportunities!
And this year‘s season of “Aloha Giving” kicked off with a community service project benefiting the Institute for Human Services, Hawaii’s largest homeless service agency in Iwilei on Oahu. Our staff contributed time, talent and funds to build “Welcome Home Baskets” to help IHS clients moving into a new home. The company also donated more than $1,200 to help advance the institute’s important mission to prevent and end homelessness in Hawaii.
Another behind-the-scenes achievement came toward the end of 2017, with HIS achieving Platinum level certification from the Real Estate Standards Organization (RESO). RESO Certification provides independent validation that your MLS system’s functions meet or exceed professional industry-wide standards. HIS is among only about 100 MLSes of more than 700 nationwide to achieve this highest level!
Meanwhile, we further embraced the giving spirit of the holidays by donating to the U.S Marine Corps Reserve “Toys for Tots” program! We joined forces with our friends at Toshiba Business Solutions for a combined drive that provided more than 150 new toys to Hawaii keiki in need.
This was just some of the good news that we were proud to share with you this year, and all of us at Hawaii Information Service are grateful for the opportunity that we had to serve you in 2017!
The Hawaii Information Services ohana! Top row, left to right: Novena, Faith, Ryan. Front row, left to right: Diana, Jeff, Gordon, Jasen, Kielan, Leslie, Michelle, Raun, Gay, Gail, Sam, Colleen, and Mike. And in case you missed it, check out our video Christmas card, “Mele Kalikimaka.”
We are very excited to leap into the new year, where we have even more great things planned. Coming soon from HIS, a new client portal!
It’s just one of a number of new and improved tools coming in 2018, including RPR, Showing Time, and Remine. We will continue to ensure REsearch remains the best MLS system for Hawaii, while designing and building new ways to support you and your business. And you can always count on us to provide service with aloha!