MLS Rules Update – July 2018

We have updated our MLS rules to reflect policy changes adopted by the National Association of REALTORS®. This four-minute video covers what you need to know!

Prefer reading to watching? Check out this rules update on our help site!

Summary of Changes

These latest rule revisions were required to comply with changes to NAR MLS Policy Statement 7.42 (Jurisdiction of Association Multiple Listing Services) and MLS Policy Statement 7.43 (Waivers of MLS Fees, Dues and Changes).

Previously, an MLS could require an agent under a subscribing broker to also subscribe to the MLS, regardless of whether the agent needed to use that specific MLS. This was a problem for agents who were under brokers who were members of more than one MLS, as they would have to subscribe to all of the MLSs to which his or her broker subscribed.

With these latest policy changes, an agent under a broker who is a member of multiple MLSs has the option to sign up with only one of those MLSs and not have to sign up with all of them.

To support this change, MLSs are required to provide no-cost waivers to agents if the agents can demonstrate that they have a subscription to another MLS. Our rules now include a new section (13.05) that explains the eligibility for such waivers, the processes involved in obtaining waivers, and the conditions that apply to agents while they are on waiver.

Review the MLS Rules

If you would like to review red-lined excerpts of the revised sections of the rules, they are available here.

What Changes at HIS?

We have revised our waiver application form to accommodate agents who are members of another MLS, as well agents who work in a specialized field of real estate that does not involve the sale or appraisal of real estate such as property managers. This updated Waiver Application form is available in our “Subscriber Forms” library, linked from the login page of REsearch.

Waiver applications are subject to review and approval by the HIS Board of Directors. All waivers are good for one year and must be renewed by June 30 each year for the following fiscal year.

Should you have any questions about the revisions to the rules, please contact Membership Director, Diana Haraguchi, by email to or by calling 1-800-621-3121, ext. 172.

Mahalo for your continued business!

July Billing Reminder & Schedule

As the July billing cycle is the largest of the year, we would like to remind you to make sure that your billing information is up to date. Credit card payments will be processed in mid-July.

If you have a payment due in July, please submit any changes to your billing and payment information by Friday, June 29, 2018. To change your billing payment plan or payment options, please submit the Billing/Payment Change Request Form:

Billing/Payment Change Request Form

If your payment method is by automatic credit card or ACH debit, please note that your card or bank account will be charged in mid-July, and not on the first business day of the month. This delay is due to the large number of payments processed in July, which is also taking place during our ongoing accounting system upgrade.

If you have questions, please contact our billing department at, or by calling (800) 628-3121, extension 3 from the neighbor islands, or (808) 599-4224 extension 3 from Oahu. Due to high call and email volumes during this time, we appreciate your patience as we may take additional time to research and get back to you!

July 2018 Training Schedule

gotomeeting-logo-orangeThis is the schedule of upcoming online training classes for the month of July. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as most are recorded and made available the next day.

July 9-13, 2018:

July 16-20, 2018:

July 23-27, 2018:

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via or call (808) 599-4224 or (800) 628-3121.

Lava Flow Housing Assistance Available

hir-rrfHawaii Island REALTORS® has announced a new housing assistance program for residents affected by the lower Puna lava flow, through funds from the REALTORS® Relief Foundation. The program helps with monthly mortgage expenses or rental costs due to displacement.

Assistance is for housing relief only, and is limited to a maximum of $1,700 per applicant per household. The application deadline is September 7, 2018. Please find the details, and the application form, on the HIR website:

If you or anyone you know was displaced by the eruption and lava flow, please share this information with them!

You can support the REALTORS® Relief Foundation! Send a check payable to “Hawai’i Island REALTORS®” with a memo: “Lava Flow Disaster Relief Assistance” to 1321 Kino’ole Street, Hilo, HI 96720.


Subscriber License and Access Agreement Update

We would like to first thank you for your assistance as we updated our copyright terms earlier this year through a one-time click-through acknowledgement in REsearch. We would now like to notify you that this change has also been incorporated into our standard Subscriber License and Access Agreement (SLAA).

Our updated SLAA is now in use for new members, and is available online (linked on the REsearch log in page) for your review:

Again, this amendment does not change your rights as they pertain to original text, photographs, or videos in your listings. It applies only to the compilation (the “selection, coordination, and arrangement” of data) in the MLS. You can find more information here.

If you accept the amended SLAA, no action is required. If not, you may contact us to request termination of your service.

Friendly reminder: If your office keeps local copies of our official forms to provide to new agents (including the SLAA and Exhibit C – Payment Agreement), please ensure you use the forms currently available online. We will be unable to process older versions of these forms.

Should you have questions about this SLAA update, please contact Diana Haraguchi, Membership Director, at (800) 628-3121, extension 172, if calling from the neighbor islands, or 599-4224, extension 172, if calling from Oahu.

Mahalo for your continued business!

Congratulations to the Top 100 in Real Estate!

top-100-gala-2018-01-cropThe Hawaii Information Service ‘ohana extends its congratulations to its many valued members who were recognized among the top producers in Hawaii’s real estate industry. Hawaii Business magazine hosted its 12th annual awards gala for the state’s “Top 100 in Real Estate” in Waikiki on Friday.

The “Top 100” list is an independent program of Hawaii Business magazine, but HIS is proud to partner with the publication to provide sales data for Kauai and Hawaii Island as well as to be the official entertainment sponsor for the evening!

Read on for this year’s “Top 100” list, information on other lists, and changes to Hawaii Business‘ criteria made this year and coming next year!

The Top 100 in Real Estate for 2018

top-100-gala-2018-03-croppedThe “Top 100” list recognizes real estate professionals reporting the most residential sales in calendar year 2017. Hawaii Business magazine explains its methodology in greater detail on its website, where you can also find the official ranked list!

Left: Musician Justin Kawika Young, featured entertainer at the awards gala, sponsored by Hawaii Information Service.

  • Adrienne W. Lally (Keller Williams Honolulu)
  • Alesia D. Barnes (Elite Pacific Properties, LLC)
  • Ali Ban (Redfin Corporation)
  • Anne Eliason (Elite Pacific Properties LLC)
  • Ben Garner (Kukio Properties)
  • Bob Hansen (Maui Luxury Real Estate LLC)
  • Bradley S. MacArthur (Wailea Realty Corp.)
  • Brandon C. Lau (Locations LLC)
  • Bryn W. Kaufman (
  • Carrie Nicholson (Hawaii Life)
  • Celester Thomas (Soldier To Soldier HI Realty)
  • Charlene Tongg (Keller Williams Honolulu)
  • Clint Hansen (Maui Luxury Real Estate LLC)
  • Corey M. Cazares (Military Home Source)
  • Corinda S. Wong (Locations LLC)
  • Courtney J. Takai (Vesta Hawaii Real Estate)
  • Courtney M. Brown (Island Sotheby’s Int’l Rlty(L))
  • Cynthia L. Nash (Choi International)
  • Daniel C. Schmidt (Island Paradise Properties, LLC)
  • Daniel K. Ihara (Keller Williams Honolulu)
  • Dano Sayles (RE/MAX Lifestyle)
  • Dave Wagner (Wailea Point Realty, Inc.)
  • Dean A. Otto (KW Island Living (L))
  • Dennis Rush (Elite Pacific Properties, LLC)
  • Derek Kamm (Keller Williams Honolulu)
  • Dolores P. Bediones (Locations LLC)
  • Donna A. Duryea (Elite Pacific Properties LLC – Waikoloa)
  • Eileen F. Lacerte (Hawaii Beach and Golf Properties)
  • Erik K. Taniguchi (Keller Williams Honolulu)
  • Erin B. Evans (Century 21 Island Homes)
  • Gary J. Mooers (Coldwell Banker Island Prop(S))
  • Gene Neal (Redfin Corporation)
  • Geoffrey J. Cook (Coldwell Banker Island Prop(W))
  • Greg Burns (Elite Pacific Properties, LLC)
  • Greg Mebel (Trinity Properties, LLC)
  • H. Scott Rotheiser (
  • Hannah Sirois (Elite Pacific Properties LLC)
  • Harold Clarke (Luxury Big Island By Harold Clarke)
  • Ivy N. Kumai (Ivy K Realty, LLC)
  • Jackie Oldbury (Coldwell Banker Pacific Prop.)
  • James A. Schneider (Kukio Properties)
  • Jaymes K Song (BHGRE Advantage Realty)
  • Jeffrey N. Samuels (Jeffrey Samuels R E Services)
  • Jo-Ann M. Aki (Emerald Club Realty, Inc.)
  • John Peterson (Coldwell Banker Pacific Prop.)
  • Julianna Garris (Choi International)
  • Kay M. Mukaigawa (Primary Properties Inc.)
  • Leian Harosky (Coldwell Banker Pacific Prop.)
  • Lydia D. Pedro (Wailea Realty Corp.)
  • Malia Siu (Berkshire Hathaway HmSvc HI RE)
  • Mark Guagliardo (Hawaii Real Estate Team)
  • Marshall C. Mower (Locations LLC)
  • Mary Anne Fitch (Hawaii Life (KAP))
  • Mathew Ngo (BHGRE Advantage Realty)
  • Mei Pang (BHGRE Advantage Realty)
  • Mikiko Terahira (Coldwell Banker Pacific Prop.)
  • Molly Harris (MacArthur Sotheby’s International Realty – Kamuela)
  • Myra Brandt (List Sotheby’s Int’l Realty)
  • Myron N. Kiriu (BHGRE Advantage Realty)
  • Nancy J. Callahan (The Wailea Group LLC)
  • Neal A. Norman (Hawaii Life)
  • Nicole L.K. Vincent (Kohanaiki Realty LLC)
  • Orion R. Barels (Coldwell Banker Pacific Prop.)
  • Patricia Choi (Choi International)
  • Rebecca J. Hirsch-Keliihoomalu (MacArthur Sotheby’s International Realty, now Elite Pacific Properties)
  • Rhonda Smith-Sanchez (Coldwell Banker Island Prop(P))
  • Richard S. Cricchio (Help-U-Sell Honolulu Prop.)
  • Robert H. Dein (Maui Real Estate Advisors LLC)
  • Robert J. Cella (Coldwell Banker Island Prop(W))
  • Robert Kildow (Hualalai Realty)
  • Roger R. Pleski (Wailea Realty Corp.)
  • Roni M. Marley (Hawaii Life)
  • Ryan T. Lamb (List Sotheby’s Int’l Realty)
  • Ryo Yagai (Seven Signatures International)
  • Sachi Braden (Sachi HI Pacific Century Prop.)
  • Scott Adams (BHGRE Advantage Realty)
  • Scott R. Carvill (Carvill Sotheby’s Intl. Realty)
  • Sean Ahearn (Elite Pacific Properties LLC)
  • Sean S. Takamori (BHGRE Advantage Realty)
  • Shannon D. Severance (RE/MAX Honolulu)
  • Stephanie L. Chan (Locations LLC)
  • Stephen T.L. Hurwitz (Mauna Kea Realty)
  • Sue Brown (Sue Brown Realty and Associates)
  • Susan N. Borochov (Coldwell Banker Pacific Prop.)
  • Susan P. Jackson (Susan Jackson Real Estate)
  • Suzanne M. Harding (Kukui’ula Realty Group LLC)
  • Thomas E. Wilson (Elite Pacific Properties, LLC)
  • Thomas Loratta (Elite Pacific Properties LLC – Waikoloa)
  • Tom Tezak (Wailea Realty Corp.)
  • Tomoko Matsumoto (Hapuna Realty)
  • Tony Kawaguchi (Hawaii Homes International)
  • Tony L. Pinkert (Elite Pacific Properties LLC – Waikoloa)
  • Tracey Anne Stott Kelley (Stott Real Estate, Inc.)
  • Tracy Allen (Coldwell Banker Pacific Prop.)
  • Travis D. Farris (BHGRE Advantage Realty West)
  • Vernon K.T. Chock (Vernco Properties, Inc.)
  • Vincent Lao (Five Star Realty, Inc.)
  • Wendy R. Peterson (Island Sotheby’s Int’l Rlty(M))
  • William B. Moffett (Moffett Properties)
  • Yvonne J. Khouri-Morgan (Mauna Lani Realty, Inc.)
  • Yvonne Summerfield (RE/MAX Kauai Living)

List provided by Hawaii Business magazine, and reflects calendar year 2017, although brokerage affiliations may have since changed.

Changes to the Criteria


top-100-gala-2018-04-croppedThe criteria used by Hawaii Business to determine its ‘Top 100’ and other lists is evolving along with the industry:

  • For This Year’s List: Sales of residential vacant land are now included in the main ‘Top 100’ list instead of only being included in a separate list.
  • For Next Year’s List: The buyer’s side of sales of new developments and new projects will be included.

REsearch Tip! To report the buyer’s side of a new development or new project sale when the seller is not a member of the MLS, use an Agent ID Code.

Find More in the June 2018 Issue!

Hawaii-Business-Cover-June-2018The ‘Top 100 in Real Estate’ program of Hawaii Business magazine includes other notable lists, including Top Agents by IslandTop Agents by TransactionsDistinguished Agents by SalesTop 25 Real Estate Companies by Total Sales and Top 25 Real Estate Companies by Transactions. You can find these lists online, or pick up a printed copy of the magazine’s June 2018 issue!