Revised Rules Available in REsearch

MLS Rules UpdateThe Hawaii Information Service Rules & Regulations have been updated and are now available for your review on the REsearch login page, or by clicking here.

HIS rules are subject to an annual compliance review by the National Association of Realtors, which publishes the model rules on which our rules are based. The changes made with this update come from the most recent changes to NAR’s standard MLS policies.

In summary, these changes are as follows:

  • Cooperating brokers can request that listing brokers provide written confirmation that their offer was presented to the seller, or that the seller has waived the obligation to have the offer presented.
  • Listing agents must warrant that they have the authority to license the content they submit to the MLS, and that said content can be used in statistical reports on comparable properties (comps).
  • Participants must indemnify each other, rather than just the MLS, against claims and charges relating to the content submitted to the MLS.
  • Participants agree to be subject to the rules and regulations of the MLS, the enforcement of which is at the sole discretion of the Board of Directors.
  • Participants must follow a specified process when filing complaints relating to another participant’s unauthorized use of listing content, prior to taking legal action.

To see an annotated version of the rules, with changes indicated in red, please click here.

Should you have any questions about the rules, please contact us at, or by calling 1 (800) 628-3121, extension 172 if calling from the neighbor islands, or 599-4224 extension 172 if calling from Oahu.

April 2019 Training Schedule

gotomeeting-logo-orangeThis is the schedule of online training classes for the month of April. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

April 1-5, 2019

April 8-12, 2019

April 15-19, 2019

April 22-26, 2019

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up. We recommend registering for classes even if you cannot attend live, as many are recorded and made available the next day.

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

      • PC-based attendees – Required: Microsoft Windows® Vista or newer
      • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
      • Mobile attendees – Required: Apple iOS 10 or newer, Google Android 4.4 or newer

System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via or call (808) 599-4224 or (800) 628-3121.