Monthly Archives: November 2017

HIS Marketing Admin 9:18 pm on November 30, 2017  

December 2017 Training Schedule

Go To Meeting LogoThis is the schedule of upcoming online training classes for the month of December. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here. To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up.

December 4-8, 2017

December 11-15, 2017

December 18-22, 2017

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.

HIS Marketing Admin 5:30 pm on November 23, 2017  

Happy Thanksgiving from Hawaii Information Service

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We are thankful every single day for the opportunity to serve you and our greater community with aloha and excellence. Thanksgiving is the perfect time to pause and reflect upon our many blessings… and we proudly count you among them.

Our love of what we do grows year after year, and we always strive to go above and beyond. Heading into this season of gratitude and giving, we are excited to be bringing you even more good news in the weeks ahead.

The entire Hawaii Information Service ʻohana wishes you continued success, and hope you and your loved ones have a wonderful Thanksgiving weekend!

Mahalo a nui loa!

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Your Hawaii Information Service team (above, from left to right): Ryan Ozawa, Aaron Thompson, Novena Saludares, Diana Haraguchi, Kielan Fedorka, Gail Matushima, Jasen Katagihara, Faith Geronimo, Leslie Rosa, Colleen Yasuhara, Raun Ohama, Jeff Poentis, Michael Torres, Michelle Geronimo, and Gay Rapisora, plus (at right) Sam Militante and Gordon Inouye.

HIS Marketing Admin 2:23 am on November 21, 2017  

HIS Office Closed on Nov. 23 & Nov. 24

calendarWe would like to let you know that the Hawaii Information Service office will be closed on Thursday, Nov. 23, 2017 and Friday, Nov. 24, 2017 in observance of the Thanksgiving holiday. We will resume regular office hours on Monday, Nov. 27.

If you have questions about our service and systems during the long weekend, please visit the REsearch Knowledge Base, or check out our growing library of videos on YouTube.

If you require urgent assistance with REsearch, please leave a message on our emergency line by calling (808) 599-4224 or (800) 628-3121 from the neighbor islands, and pressing * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

Our next observed holiday will be Christmas Day, on Monday, Dec. 25, 2017.

Thank you very much for your continued support. As we enter the holiday season, we will be sharing a special holiday message with you later this week! 

HIS Marketing Admin 7:39 pm on November 2, 2017  

November 2017 Training Schedule

Go To Meeting LogoThis is the schedule of upcoming online training classes for the month of November. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here. To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up.

November 6-10, 2017

November 13-17, 2017

November 20-24, 2017

 

TMK Essentials

Subscribers to our TMK public records service are encouraged to take our online TMK Essentials training. Learn how to get the most out of your TMK subscription on your schedule, from anywhere, via a recorded training session now available on YouTube!

Instructions on how to register for online classes:

  • To register, please click on the applicable link located below the class. This will take you to the Citrix GoToMeeting/GoToWebinar registration site.
  • Please complete all the required fields marked with a red asterisk (First Name, Last Name, Email Address, Phone, and Organization or office name).
  • Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
  • If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121, press # and then 457.

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.